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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 5922 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 5,922 reviews
  • Rated 5 out of 5 stars

    great computer for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased 4 of these at once because we decided to homeschool. For the price it is an amazing computer. My sons tell me is it not enough for gaming. But for school and entertainment it works great. Has a long battery life. Charges super fast. We also like they are so light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Everything I need- able to do work from home, type out agendas and and and policies- compatible with printer I have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop now for several weeks, primary for college. It’s been perfect and has everything I need for a pretty decent price. Definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    For kids/teens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This overall laptop itself looks good but lacks everything the more expensive models have. I recently broke my laptop I have had since 2017 and decided to get this. once I got it and setup it could not load anything with more than 4 pages open. On top of that the mouse button on the laptop got stuck down within 48 hours of owning. Other than those two issues I still believe it is a good computer for kids/teens for schoolwork, as I had no trouble typing a paper. I ended up returning it to get an Acer Chromebook the brand of laptop I owned in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved this laptop! Best Buy ever love it

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Ok, I ended up returning it. It was slow and I don't like windows

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Budget Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for what I bought it for - basic web research and word processing. Also runs my old nostalgic DOS games, so that's a plus!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop! It was affordable & has everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Little HP! Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, LOVE this laptop! Especially for the price! I've bought my computers from Best Buy since 2001. I won't buy any pc from another store!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Slow, but gets the job done eventually.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really slow computer, but I only need it for Microsoft Office. So once it finally fully loads when you turn it on, it does the trick. I would recommend spending a little extra for a better computer though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Not bad but not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, it works but it’s really slow.. anytime you open a page it’s says it’s not working to either wait or exit. This is for school and I can’t always wait for a page to work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love ittt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a laptop for school asap came in two days it’s been about a month & excellent like it’s brand new i can do my school work & watch my favorite shows at the same time no lagging!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great computer and great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the price was great! I have no issues accessing different applications and would buy again. Good for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    HP Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy and fun to use also shipped super fast needed something fast for school

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Hp laptop pink

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It doesnt have a big memory but is worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is inexpensive which is good. I bought it to take a test which allowed me to use the internet, that was a mistake. So slow. Sooooo slow. Maybe good for writing a novel if you have another computer that does your research. But honestly, just spend the $300 extra and get something half decent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfet for my daughters homework. Great price as well

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    HP Laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light, thin and does everything I need and more. Very satisfied. Customer service was great from the beginning to the end of the purchase. Wonderful experience

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect size for my home office desk , great sales price, and has all the programs that I needed to upgrade from Windows 10 to Windows 11

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop i bought this for my Nephew for school. Still working

    I would recommend this to a friend