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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 5922 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 5,922 reviews
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop at a great price. It does not handle graphic intense programs, but does well with the general things!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greta Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer, I use it everyday for my photography

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased with computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Everything I wanted in a computer.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great i only wish it had more space… very little space.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Extremely Disappointing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a big fan and supporter of HP products over the years, but unfortunately, this is one purchase I greatly regret. I bought this as a computer for my parents to do the occasional basic web browsing and printing from time to time, but sadly, this computer doesn't even have adequate power for that. I know it is a very inexpensive computer with very basic specs, but even opening up Microsoft Edge can take upwards of 10 minutes some days. How about installing Norton Internet Security? That whole process took me an hour to download and install that. Perhaps we got a lemon? I really don't know, but what I do know is this computer has been an absolute nightmare for my parents to use and they dread every time they have to turn it on and attempt to go on the internet. My E-Machines computer from 20 years ago with 256mb of ram and dial up internet honestly performed better. I really wish I could return this item or exchange it for something better. I would urge anyone considering this computer to do themselves a favor and explore other options.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Jerry T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for using the internet and for a software program I use. Anything beyond would probably slow down other programs

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Great, but short term

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set. Memberships. Filled the memory too quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and was not set up for a printer even though it was the same brand. Had to get Microsoft assistance and it took them about 30 minutes before it started working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop went to my younger daughter thank to the guys at the Hialeah location

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop had it for a year already and I use it for projects and meetings for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. I brought it for my 8 year old daughter. The only disadvantage is that some apps were not compatible for download. I wanted her to be able to download Messenger for kids so that she could video chat with her father and I but it said the system wasn’t compatible. Other than that it’s okay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LAPTOP COMPUTER

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS A BIRTHDAY GIFT, MY DAUGHTER LOVED THIS. I ACTUALLY BOUGHT 4 OF THEM

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and reliable. It has done well running my zoom courses and it hasn't failed when it comes to streaming

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    High End at Low End PRICE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around a great computer for the price. I have gone back to college and it has been great no lag an handles multiple tasks at once. Nice picture all the bells an whistles just wish it had more storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bang for the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck. If you need to just email and surf the internet this works great. Not huge computing power but does the basics great. If it lasts a long time that is just a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My new HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely loving my new laptop. It was so easy to set up and get started, that I was shocked. It is easy to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with my new laptop it’s working fine

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Cute for everyday, Not for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute little laptop if you just need to do everyday tasks. However, I bought this for my daughter who wanted to play an online game. She complained that it was too lagging for her, so it's going back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop l use it for school it works really good I recommend it for anyone who need it for business and school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and was shocked at how fast it was ready to be picked up. Laptop is perfect for what I needed it for.

    I would recommend this to a friend