Customer Ratings & Reviews
- Model:
- 685K4UA#ABA
- |
- SKU:
- 6499751
Customer reviews
Rating 4.1 out of 5 stars with 6074 reviews
(6,074 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Slow computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SLOW!!! Don’t buy this computer no matter how cheap they make it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Cheap laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, I know that you get what you pay for but this is crazy. It barely functions
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 2 out of 5 stars
Angry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not received my stuff and I want a refund I'm a student who needs my computer
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.literally awful, couldn't open a single browser and its so slow. Its got a nice screen and that's about it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good Basic Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic computer that serves its purpose of general surfing, creating docs, and email. The construction of the laptop is not very sturdy but still looks nice. Great price point.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Dont buy. Save your money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its trash. Its slow. Cant do 2023 things on it. Save your money for something better.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 2 out of 5 stars
Windows 11 was corrupted
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On install. Had to use another laptop to go and get windows 11 in order for it to install
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow I couldn’t open a new tab without it freezing on my.definitely don’t recommend
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend- Pros mentioned:Battery life, Overall performance, Portability
Rated 5 out of 5 stars
Good Value!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Summary ------- This is a good laptop for my son to work on the school assignments while at home. The 64GB is sufficient as he does not store files locally and works mostly off his google classroom. 8GB RAM is sufficient to make sure the laptop is zippy for the day to day needs. For the price its a great purchase with a fantastic display Pros ---- 1. Price, very inexpensive 2. Backlit Keyboard 3. HD display with microedge 4. lightweight at 3.2 lbs Cons ---- 1. Very basic - mostly surf the web or kids school needs Details ------- This is a very basic laptop which will serve the purpose of kids using it with school work and that's what my son got it for. The display is pretty good with HD (1366 x 768) and microedge. The operating system is windows 11 home edition. The laptop itself looks to be well made with quality plastic and its light weight with just 3.2lba The battery life seems to be decent and it has the HP fast charge capability with 0 to 50% in 45 minutes which i think is pretty decent The laptop also includes a 720p camera for zoom calls for school Overall for the price, i would buy it in a heartbeat.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 5 out of 5 stars
Great for Simple Use Laptop - Email & Web Searches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for a 79 year-old. Simple, easy, and perfect for his email and web review for news stories and other simple searches. Memory is a bit slim once the security application was installed. This was easily resolved with a flash drive / memory stick, which was better for security as it is not accessible.
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
On my goodness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor is out of date and the software preloaded moves slows.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Avoid
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow don’t buy not good wish I didn’t buy it it was a gift for my ex she hate it too
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Hmm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CPU is slow. I guess that’s why it is very economical.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 2 out of 5 stars
Just don't buy it ..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please add some money to it to get something better.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough memory to handle all the pre loaded junkware and background processes, let alone being able to browse through web pages. Dont recommend for any use or any reason
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow like a Snail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow like a Snail, cant believe they make computers this slow!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 2 out of 5 stars
A disappointment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel it is slow but it could just be my Internet. I like the size of it. It's easy to handle.
No, I would not recommend this to a friendRated 2 out of 5 stars
Quit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my daughter 4 days into it it stopped working totally
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Not even a month old an screen went black an occas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for my mom who is elderly an only uses it for zoom and Facebook lol but I bought it at end of June to give to her on her birthday an at first was great but now the screen went black an just flashes every once in awhile , it’s of course a little bit past the 15 day return time , obviously defective but looking at reviews I see others had same issue. I hope they will exchange or something because I didn’t have 200 dollars to just throw away . I mean come on it has not even been a month since bought it .
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Verrry slow computers i dont like it at all. You get what you pay for
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend









