Customer Ratings & Reviews
- Model:
- 685K4UA#ABA
- |
- SKU:
- 6499751
Customer reviews
Rating 4.1 out of 5 stars with 6074 reviews
(6,074 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Basic system for a teenager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for a 14 year old to do Information Technology aa well as research for school assignments. Will update further in a few months.
I would recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a beautiful paperweight! It has not worked from day 1. I have not been able to use it as the startup will never complete. I tried to exchange but nothing! Waste of time and money. I'm sure it's just this one unit but it's the one i paid for and it does not and has not worked!
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Zero Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst thing ive ever bought. Couldnt even download a simple app without a continued crash.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Inexpensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for the price. Lightweight and stylish.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
worse computer ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is very poor, It is very slowing takes too long to log in
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best laptop but it gets the job done. Was recommended by Best Buy employee
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 3 out of 5 stars
Some good points, but I'm an Apple Guy apparently
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. I needed a laptop as a backup to my Apple MacBook Pro. I figured, hey this should work for Word, email, cerfing. Probably, but I'm so used to the intuitive Apple that six steps to do one thing made me crazy. And way too much learning curve to "just simply" click or move or touch etc for me. Plusses: It seems faster than I was told it would be (but then again, it's brand new) and battery seemed to last ... good screen and brightness.
I would recommend this to a friendRated 2 out of 5 stars
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OS will hang up in Windows Edge browser and must restart it often...Win 11 sucks too..
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for personal use and it is Also light weigt
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend Rated 1 out of 5 stars
Slow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So slow, it wouldn’t load a web page. I returned the product
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really not good for much at all- struggles to load web pages
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow. Couldn't do anything. My child couldn't use it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my niece's bday and she loved it!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend Rated 2 out of 5 stars
Basic computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a ok for basic use , but usage is sluggish. Not something I would buy again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Certified by WHO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it was certified by Best Buy I wish I didn’t buy it. Computer constantly cuts off while I’m working on it. I bought it on the 2 of August haven’t had a chance to open and set it up until today which is the 21st of August and what I can’t return it. My 1st of using it and it shuts off every 10/15 minutes. Throughly disappointed.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Inexpensive, yet powerful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive, yet powerful. Using it to run our lighting at church.
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow very slow, all you can do is browse but even that’s slow
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest thing i have ever bought had to return sadly
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
VERY SLOW!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO slow that it is impossible to use. Very disappointed and I am out of my window to return.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Pretty looking junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful slow processor restore pages wait clock keeps running
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend