Customer Ratings & Reviews
- Model:
- 685K4UA#ABA
- |
- SKU:
- 6499751
Customer reviews
Rating 4.1 out of 5 stars with 6074 reviews
(6,074 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good laptop. The hardware can barely load web pages. Thankfully it was just a gift for a 9 year old.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Rise of the machines
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since when do you have to use or create a Microsoft account to use a computer. I would like to go about my life without being monitored, solicatated, and controlled by big brother. This has gone too far. Ask if you can use the computer without being slaved to Microsoft before you buy it.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 2 out of 5 stars
Slow, but for $200, it’ll do.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $200, not bad. But man is it SLOW! For the kids, it’s working just fine.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had the time to use it since I bought it cause of work. But it wasn’t working for what I needed and is super slow. I haven’t downloaded anything on it and it was a worthless buy and now I can’t exchange it cause it’s been about a month
No, I would not recommend this to a friendRated 1 out of 5 stars
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plain and simply does not work. Only had it a month.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend- Cons mentioned:Storage capacity
Rated 1 out of 5 stars
Operating
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no storage to properly operate, as told to me by a geek squad agent
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Computer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, took me forever to do anything I wanted
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Nope
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for a college student. No enough space, flimsy
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 2 out of 5 stars
Charging issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items will not charge up out of a open box purchase.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible purchase. Was so very slow.....returned..
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Don't buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Runs slow and wont download. I would not recommend to a friend
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Slowest HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow. With downloading even on high speed internet.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Don't waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad don't waste your money. The laptop very slow
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Nice laptop at a nice price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, fairly easy to navigate; I'm an inexperienced laptop user and I figured out how to use it for the few things I needed it for. I'm not a student or computer gamer, so I can't say anything about that. But it hooks to my wifi easily and I can pay my online bills with it, so I'm happy!
I would recommend this to a friendRated 1 out of 5 stars
Broke after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for school work and right before the semester started the laptop broke, took it in for repair and told me is was a broken part that was not worth fixing, my recommendation is to not buy any product from HP, they charge for almost anything including customer support
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.processer too slow to do computer assignments for my class work and personal work
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 1 out of 5 stars
DONT BUY gave one star because you cant choose 0
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible thing was so lagged and slow I couldn't obtain internet to load or even do windows settings. I would never accept this thing even free is how bad it was. The mouse lagged just from the touch pad moving around. Control alt delete pulling up the task bar got the (not responding)
No, I would not recommend this to a friendRated 5 out of 5 stars
HP Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop for an amazing price. Absolutely love the blue color. Haven’t had a problem at all with managing apps, emails or even streaming. Not sure why I hesitated on buying it. Great speed, picture and battery lasts for a long time.
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Not worth the look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money very very very slow processor pages take months to load
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Not HAPPY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent a laptop with someone else’s profile on it and it was scratched. Sent the laptop back and it was received in the 13th still haven’t gotten my refund. It should take this long for my money to go back on my card
No, I would not recommend this to a friend









