Customer Ratings & Reviews
- Model:
- 685K4UA#ABA
- |
- SKU:
- 6499751
Customer reviews
Rating 4.1 out of 5 stars with 6073 reviews
(6,073 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Extremely slow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst possible computer and support from best Buy or from HP. Absolutely worthless. Save yourself a lot of trouble and move on.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend. Laptop is not user friendly. It's difficult to research history emails.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics are very clear and crisp and I bought this to use specifically with my cricket cutting machine. It’s able to use Bluetooth and very lightweight.
I would recommend this to a friendRated 1 out of 5 stars
Even worse than its low price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash, you should not be selling this product in your stores.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned after it would continually 100% disc and 100% CPU. Horribly cheap device.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of issues freezing, won't log in, wont go to sites you click on. Never seen an HP do this. I am going to return it.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
Great for schoolwork.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable, works great my son loves it. He finds it very simple to use and get his online courses done. As well as watching movies and videos.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 1 out of 5 stars
Not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft constantly crashes and freez all the time. Ive only had this laptop 3 weeks and the updates are ridiculous.
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this laptop. I should have listened to the salesman that said it his number one most returned item.
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth my Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is good for what I need it to do I purchased it for my Crafting and it's working very well for that and not to mention the price it was worth my buy
I would recommend this to a friendRated 1 out of 5 stars
Hp laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the computer to run any program or open even internet browser returned for a new one and didnt work as well
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good laptop!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer just stayed frozen and would never run any of the applications.
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY THIS COMPUTER!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS COMPUTER!!! I purchased in May 2023 and this is Jul 20. It will not turn on. Just past the one month return date. Sorry I purchased it.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
For the price youll be happy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this laptop is amazing. You honestly get a little more then what you pay for. If your trying to just sinply record music this laptop can do it.
I would recommend this to a friendRated 1 out of 5 stars
Super slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really slow, i cannot do anything on this laptop. J
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. Shame!! I wanted so bad to be good , I was really exited cause the reviews were very good but the reality was that it was super slow and glitchy.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Love everything about it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop at a great price. I love the color of it and also how light weight it is. Easy to take with me wherever I go and functions great.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 1 out of 5 stars
My laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop literally came broken I will never shop for best buy delivering ever again
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Mr
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good computer. Slow keeps freezing. Unable to connect to the internet most times.
No, I would not recommend this to a friendRated 1 out of 5 stars
Again with best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought labtop for my child who eneded up not using it. Try to teturn was 4 days pass limit and no can do.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend