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Customer Ratings & Reviews

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$123.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6073 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 6,073 reviews
  • Rated 1 out of 5 stars

    Trash product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in 2 days the screen went completely blank DO NOT WASTE YOUR MONEY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Real helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , is very lightweight and what I like the most is that is not loud at all when the fan turns on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for our Grandson. He likes it so much we decided to get one for his sister. She, too, thinks it's great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my husband. Its past the point of returning. Wont wven log on the internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its as good as it can be for the specs. get a chrome book.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted something that i could use for work. It is perfect for writing assignments and navigating the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and affordable laptop , light weight‘ .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever…. Buy only if u want to spend money to throw away!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ho laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Exactly what I needed for home leisure use . Easy to order on line and got it the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great christmas present.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loved it. This laptop was great for the price and overall pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage capacity
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good for the basics, technical issues may vary.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very much meant to be a more budget-friendly laptop, meant for those who need the very basics without too much else. You won't be able to store much on here, so you will likely want to keep this as a simple work device when away from home. You could probably stretch this out further by uninstalling some of the apps it comes with, but even the essentials are going to take up most of your hard drive. Be wary that you may have issues just starting up the laptop for the first time. When I got to the Windows Update screen, the whole process got stuck and forced me to hard-reboot the laptop, which ended up restarting the set-up altogether. It eventually did go through, but it's a very glaring mark on this laptop. Another piece of advice is to turn off the "S mode", which forces you to use Microsoft's own store for all of your app downloads. I'm sure most people use a variety of programs, so you don't need your own computer telling you what you can and can't use. I've gone over the negatives I've found, but there are some positives. The laptop itself feels sturdy despite being lightweight, and the keyboard is large enough to feel comfortable typing on (in fact, I'm using it to write this review). Sounds and video have played well enough from my experience, and at the very least it can handle some light streaming. Battery life seems adequate, and will likely vary depending on what you're doing at the time, but if you're just checking emails you could probably keep this unplugged all day with no worries. As I said before, this is very much designed to be your standard work machine without the bells and whistles. You won't be doing much if any gaming on it, and it's best saved as an emergency machine or for something to bring on trips if you need something for work or with a keyboard. I would advise testing one out in-store before deciding if this is for you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just sometihng i should have not bought.dont like it at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    May be good for small general usage bo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bot good for atreaming. No dorect ethernet connection very slow and laggy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Horrible! I thought the sale price was too good to be true and I was right!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse laptop ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and glitchy can’t even game on the computer and very complicated and frustrating

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Select anither device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a good buy at all. This system lacks the capacity to perform even the simplest of exercises

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, i thought it was a nice price but overall the laptop was horrible. Got a replacement and that was horrible too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Web browsing and Word products work as expected. Can project image to TV wirelessly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get another Waste of money. All these reviews. Foes anyone ever win $400.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just like I expected. Got it for my boyfriend who isn’t really computer literate

    I would recommend this to a friend