Customer Ratings & Reviews

It the worst labtop i even buy can get mot to download on it

Ok laptop for the price. For the price point you can’t really complain.

This is a nice, compact HP laptop. Only 14" - so smaller than a 17" that I prefer to use - but it's lightweight and really served it's purpose for working while traveling. The BOX contained the laptop and power supply ... that's it! Things have certainly changed over the years! The initial turn-on / setup was easy but took over 2 hours! I didn't like getting a brand new laptop from HP and then have to spend the next 1 1/2 hours WAITING for Windows 11 to update. Really? This came directly from the manufacturer and should have had the latest updates to WIN11 already installed. I don't like Microsoft taking over my computers and forcing Windows/etc. updates. It's MY computer and they always screw something up or install "new features" that i don't care about nor want .... like Co-Pilot! I always prefer numeric keypads since I enter lots of numbers for the work I do, and not having a numeric keypad makes my work time longer. The one thing I really liked was the keyboard; it has a "nice feel" ... hard to explain, but it made typing easier. The keyboard is laid out differently than the other laptop and desktop I use, so I found myself having to "hunt" for keys. At least with a WHITE keyboard it was easy to find those oddball keys that you need in normal use. Processor speed was good and I didn't experience having to wait for applications to load ... it was all rather quick. Internet speed was good too! The laptop had enough connectors for USB, etc. I would recommend this HP 14" LAPTOP to anyone needing an inexpensive, lightweight computer to travel with. Now if I could elmininate some of the stuff I carry in my laptop bag while traveling....

Wish the keyboard was lighted and the display screen was touch screen.

Good quality computer for what I need to use it for

Good for general and she. Not the fastest computer though.

I haven’t even had the laptop for a month and it will not cut back on. Screens blinks every time I hit the power button. Not a good laptop!

When I got this computer there wasn't much on the website describing what it was. I was able to get it and test it for a couple days. I will say that it took almost 2 weeks of constant fiddling with it for it to complete all the updates, get signed into all of the accounts that were important, and get it up and running. I originally got this computer for my son, unfortunately he isn't able to use it because it is not a touch screen, And for some of his school projects, it's much easier with a touch screen. I honestly didn't know they made laptops that are not touch screen...but I found it!! When he does use it, He's having a lot of issues using it. I honestly would return it if I could. It's pretty slow, and every update takes multiple hours. Other than that, it's a really beautiful white color, it does everything you need and HP to do. And it's the perfect size to work with or travel with. If you are looking for a cheap computer that will do the bare minimum, this is the one.

Got this computer two years ago as a graduation present, within two weeks it started having issues. Picking it up from the bottom on the right side would instantly make the system lock up and the screen would get all glitchy and weird. The wifi eventually stopped working, and so did the "turn off and on" tactic. I took it in to be repaired, but they only fixed the wifi issue. Overall, this computer has been reliable enough aside from that issue which still persists. It has a very low storage (60 gigs, less than some cell phones) but it works well for school and watching youtube/netflix and some small games. It's a cheap laptop, good enough for what it is.

After fully charging it straight out of the box, turned it on and the screen started glitching.

I've used this laptop for maybe a total of 10 hours and the screen has stayed black the last hour of it. Its been so slow as well. I thought it might be my internet connection, but my 9 year old laptop had no issue when I tested that one out.

Screen started glitching 15 days after purchase. Won't come on

Just bought it for 2 weeks, it keeps asking you to restart. And finally it totally down for itself

Audio issues immediately, blue line down the left side of the screen within the first week.

I work for myself and my MacBook died, so no choice but to pick up an inexpensive laptop while it”s in the shop. This machine can handle my basic work functions fine. MS products, cloud access and internet searching. It will be a good spare machine when i get my beloved Mac back. Easy to set up and use. Shave off 1 star because its slow, but the specs made that pretty clear. Im happy witj my purchase.

I really do not know, I was in the store and wanted a white one, this was blue

I bought this computer for school and it is doing its job. I love the size and color.

I only had this laptop for a month and it’s already acting crazy it cut off and won’t cut back on at all it’s definitely a waste of money yes very affordable price but the quality is very poor so if you’re looking into buying one of these laptops don’t even waste your money or time

I should have known better than to expect quality from a laptop priced as low as this, but would have expected something with HP name on it would be decent. I was wrong. This is the absolute slowest brand new computer I’ve ever seen. Returning it tomorrow.

It’s very slow don’t buy it it’s not worth it pay a little bit more and get a better quality the downloading watching YouTube or zoom very slow