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Customer Ratings & Reviews

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$123.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6074 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 6,074 reviews
  • Rated 5 out of 5 stars

    Open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with hp. Nice big screen. White exterior looks great. Plenty of hook ups. I like it. It does what I want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first my computer was acting weird shutting off and keep kicking me out what i was doing but i reset the whole computer and it works much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st out of box purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price works well and easy to upgrade memory

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Hp Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop great so far. But I did experience freezing.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    SLOW and DOESN'T FUNCTION PROPERLY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the worst laptop I've ever owned. I could not hate this laptop more. Bought it in 2022 and had problems with it right out of the box. I had to disable the touchpad and use a mouse since the touchpad would start randomly activating buttons if you even waved your hand over it. It's SLOW, and I mean unbelievably slow. Pretty sure my laptop in 1999 was faster than this. I'll be typing along and suddenly it will switch to all caps even though the caps lock isn't on. I'll also be typing along when suddenly any button I push pulls up oddball screens and the only way I can fix it is to turn it off and on again. Did I mention that it's SLOW? Like it takes a full 3-4 seconds for a page to load and I'm not exaggerating. No one else's laptops in the house take anywhere near this long to load. I don't play games on it or even stream videos. NOTHING. I visit websites and send emails, that's literally it. Just AWFUL.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this laptop. I bought one in 2023 for myself for college and I just bought my high schooler one. Simple laptop that meets our requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with at a low price. I love it and it works great for school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really SLOWWW and STOPS WORKING after a YEAR!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about this laptop however throughout the year it was really SLOWWW, I was only using it for homework, and it didn't even work for that. Recently it stopped working like the screen doesn't turn on at all! Like the light from the battery turns on but the screen just doesn't turn on!! Even though it was a cheap computer, I recommend just buying a 400 to 500 dollar computer instead of wasting money on this computer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Slow speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine slightly over a month ago, but it's speed is slow. When I try to contact HP using the support tab, it doesn't let me. Occasional when I type, the screen blacks out on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fast and Lightweight

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Suitable for my needs. If needing something for browsing, this is the laptop to get. Love that it's lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great for my online schooling. Also works well for playing games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer especially for the price. Easy pick up. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop hp is a very laptop especially for anyone who in school or just need it business

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works really good I enjoyed using it I’m happy for what I paid .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Average Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. It's a cheap laptop if you need one to do very basic things, such as browsing the web. It's not the fastest computer, but it does the job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great, does everything thing I need it to!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. I bought this for my daughter's birthday and she absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go back to school, did alot of research and decided on this laptop and i couldn't be happier, works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lover this computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this computer. It is so easy to use. Great Buy was very helpful when I was looking for a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It has a bigger screen than my last. I’d buy another one

    I would recommend this to a friend