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Customer Ratings & Reviews

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$123.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6074 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 6,074 reviews
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a great price does everything i need and more!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it chile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop last year for my birthday (rn it’s a year later) and it is one of the worst laptops yet.. It’s slow basically just worthless even chrome takes forever to load or just downloading something.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Just a piece of crap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally save 2-3 hundreds bucks more & buy a mac or a decent computer I can’t use this crap for just YouTube, really sorry computer, freezes all the time. It’s the slowest, I swear I think my old broken iPhone 5 works better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT BUY this laptop! The processor is known to be terrible and I should’ve done my research deeper before buying. It wouldn’t even hold two tabs open at a time response/lag time was over 45 seconds. It let me start it up and get it registered just fine but after that it kept crashing. Took it back the next day and the associate said “If I would’ve seen you here yesterday I would’ve warned you. They literally all get returned within a week or so” had to exchange for a better laptop, definitely go with at least the i3 processors never ever get a Celeron

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    lap top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great lap top thin light weight and reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. No complaints.............................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok pretty color was just small was a good price out the box deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. However. I can’t add my fav protection or word programs. Only HP allows

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Reconsider

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my daughter to use for her schoolwork/school games and it freezes all the time to the point she can barely even use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so cute, but there is nothing you can do with it. The speed is sooooo slow, I couldn’t even search something on the internet . Takes forever. Unfortunately, I’m returning this laptop. I wanted to buy a cheap one just to have for my social media. But definitely don’t but it .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just Bought, Cant even get on the internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just brought the computer as a gift for my brother. Once he put in all the basic information to get into the computer, he opened up windows and it cant even load the home page of windows.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    extremely slow computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very very very slow. it was returned. I didn't think computers were slow any more with all the new technology but I was proved wrong.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was fast for about a week, after that it’s really slow doesn’t let me download the applications I need due to “Unsafe applications”. I’ve downloaded the same app’s on my Dell Laptop with zero issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mister

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too negative to complete with minimum 50 characters.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I brought mine today

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it and upgrade everything and the whole time the keyboard doesn't work at all so, I'm thinking its the drivers and it wasn't

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Video quality horrible and jumpy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this laptop for my mom and the video picture whenever zoom or any other video app is being used is shaking, jumping and staticky! Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT Buy HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be sending this laptop back. Got it set up, no problem. What it doesn't respond to: It does not respond to Windows 11, does not respond to Microsoft Edge, does not respond anything to Microsoft in general. Even tried messaging HP for support and they have failed to reply back. Worst $150 I have ever spent for a laptop. Worst experience with Windows 11 I have ever encountered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in January, here it is 1 month later. Used maybe 3 times and it will not turn on now. Screen flashes and thats it. Horrible product!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Too slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does any one having problem downlouding pages.. i bought it yesterday and it takes about 7 mins to open a page ..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does not work. It is so slow. I can't even check my email. Worst purchase I ever made

    No, I would not recommend this to a friend