Customer Ratings & Reviews
- Model:
- 14-dq0031dx
- SKU:
- 6478314
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the 14" Laptop's overall performance, portability, and lightweight design as positive attributes. The battery life, size, and color options are also well-received. However, some customers have expressed concerns about the processor speed, screen quality, and limited storage and memory. The amount of RAM has also been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Processor speed
Stable but slower than expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs slower than I expected, even with no additional software or memory space taken!
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Perfect laptop at an Affordable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop. Just what I needed would buy again!!
I would recommend this to a friend - Cons mentioned:Processor speed
Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pc is very slow i would not recomend it to no one !!!!!!!!
No, I would not recommend this to a friend Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is great for the price. It is a little bit slow but not horrible. If you want a fast computer dont spend $250.
I would recommend this to a friend- Pros mentioned:Portability
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love it .Just what i needed. So easy to use and fast.
I would recommend this to a friend - Pros mentioned:Size
Good laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just like this laptop nice size just right for me
I would recommend this to a friend - Pros mentioned:Overall performance
Very cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheap laptop, I recommend it for the price only.
I would recommend this to a friend - Pros mentioned:Overall performance
Cheaper and good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheaper and good option to start or for a second computer
I would recommend this to a friend Ho laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality laptop for a child in middle school. Don’t recommend for stream gaming or excessive research or schooling
I would recommend this to a friendAn Excellent Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is working perfectly. And it fits perfectly my needs.
I would recommend this to a friend- Cons mentioned:Processor speed
Nice laptop but runs too slow...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice looking laptop but runs too slow. Returning.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Good Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. Fills needs. Fast and good storage.
I would recommend this to a friend - Pros mentioned:Battery life
White computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop works very good battery very long lasting
I would recommend this to a friend - Pros mentioned:Portability
Best computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it . Perfect for what i need it. Really easy to use.
I would recommend this to a friend - Cons mentioned:Processor speed, Screen quality
Poor performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop I've ever had and I've bought several cheap laptops. It's slow, the keys stick, sometimes it will freeze. When you scroll up and down, it just skips through pages like a Word document. I would not recommend this computer to anyone.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kelly,
I'm sorry to hear that the laptop has been a disappointment. What you described is not the kind of service we intend to offer our customers, and I can certainly understand how upsetting this must be.
Regarding freezing concerns, I would like to suggest visiting this site for troubleshooting assistance: https://support.hp.com/us-en/help/computer/lockup-freeze-issues
If there's any way we can further assist you, we offer a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great laptop for the price. Miss having number pad on right side of keyboard though.
I would recommend this to a friendBest Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my mom because her old one was basically on life support and couldn't be turned on without being plugged into the charger. She loves this computer, especially that I got it in her favorite color.
I would recommend this to a friendOkay for school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good, but definitely runs slower than I would like.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Should be perfect for intending use
I would recommend this to a friend - Pros mentioned:Overall performance
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s a great buy and I’m very happy with my purchse
I would recommend this to a friend