Customer Ratings & Reviews

Good price...not enough memory for my taste though

Associate was very respectful of our needs and budget.

Using to write my memoirs using one note no problems quick reliable convenient

I bought this laptop for my son. As a graduation gift. He's able to game as well as research and study with ease!

I love my computer. It has all the newest updates.

Excellent, fast no bugs or lag, perfect for work 10/10

The computer is very slow. It’s hard to work on MS office because it slows down a lot with the online service. It’s good to just look up things on the internet. Thinking of returning laptop this week. Not happy with the performance

Purchased this laptop at a great price. I love the color of it and also how light weight it is. Easy to take with me wherever I go and functions great.

I bought a laptop that turned out to be faulty, and when I tried to return it, I was told the policy is only 15 days. Most stores allow 30, so I assumed that was standard—especially since I was traveling. The customer service rep was very rude, kept interrupting me, and blamed me for not returning it sooner. No help, no flexibility—just attitude. This is exactly how companies start to lose trust and relevance. I’ll be sharing this experience on other customer feedback sites and social media platforms if it’s not addressed.

It was a decent computer. Just a bit slow at first.

I purchased this for my teenage daughter. She wore out her last laptop and this one is a very stout product. Great screen colors and responsiveness. I couldn't be more happy. Especially for the price!

I was looking for a school laptop for my assignments. Started slow with setting up everything then it started getting to the speed I needed and in good condition. Affordable too.

Good price for the quality of the laptop, does the job

It has good speed and it’s a great computer for doing college and getting your assignments turned in quickly.

I absolutely love my laptop. In perfect condition for a refurb. system. Everything was clean, the software was installed properly and is a great additional to my craft business.

Great labtop and good for testing.. downloading files was really fast.

1st of all it's blue and that's my favorite color!! It's the perfect size, the price was awesome, and Best Buy is my new fave electronics store!!

So far so good! Runs a bit slow but that’s probably because I don’t have all the updates put on my computer yet. Very light weight. Perfect for school

Limited hard drive space but overall good purchase.

Good performance and very easy to understand just what I need