Customer Ratings & Reviews
- Model:
- 14-dq0031dx
- |
- SKU:
- 6478314
Customer reviews
Rating 4.2 out of 5 stars with 7116 reviews
(7,116 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the 14" Laptop's overall performance, portability, and lightweight design as positive attributes. The battery life, size, and color options are also well-received. However, some customers have expressed concerns about the processor speed, screen quality, and limited storage and memory. The amount of RAM has also been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect for College
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect to obtaining my Bachelor's Degree. Just wish it was a touchscreen, I keep touching my screen thinking it is lol
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Latop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my so, I do like the product, although you can not download many things due to the safe mode!!!! Kinda defeated the purpose I got it for my son
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Cons mentioned:Memory
Rated 1 out of 5 stars
Nope
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a cheap replacement for a laptop that crashed 3 days before taxes were due. Not enough memory to do much….. We have since swapped all of our electronics to Apple products…..no more hassle with crashes, updates that screw thing up, long start up times, etc. Do yourself a favor and pay more for a mac book. Once you’ve switched to Apple, you won’t go back.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
bob
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great computer and excellent price. would strongly recommend to anyone looking for a intro level computer.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Just enough, nothing more needed.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for a simple student who needs a basic computer for school, online videos and zoom and not much more. Good price for the peice.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend Rated 5 out of 5 stars
Best computer for less
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister loves her computer I bought her so much. It is a very good computer for a good price too.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 3 out of 5 stars
Ho laptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a disc drive but this didn't have one. Other than that it's a good laptop.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great computer. If you use it for basic computing or for work i recommend. It’s fast and great processing.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Wouldn’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I opened this computer and takes forever to charge. I’m actually in the process of packing the back up to return it.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Unbelievably Slow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this laptop today and it is already freezing and taking 5 minutes to even open an app. I knew a cheap computer would have glitches, but this is unbelievably bad. Seriously considering returning it as I don’t think it is usable at this speed. Maybe I just got a dud, but I am not impressed. Yikes.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friend Rated 5 out of 5 stars
Miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP has a very knowledgeable and helpful staff to guide you through the set up process.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely happy with the product that I had purchased from Best Buy
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super lightweight. Very affordable laptop for day to day use.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend Rated 5 out of 5 stars
Great basic computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted. Can receive and send emails, do banking, and read the latest news--at a great price!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friendRated 5 out of 5 stars
Frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really impressed with the product or service I received.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is used just for tuning purposes on vehicles, and it works just like it needs to. No issues at all, pretty quick switching from different programs. Well worth it for the price!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 3 out of 5 stars
Firmware being too slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was a cheap greatly priced laptop for what I had to do with it but honestly I wish it would’ve had a little bit faster firmware I’ll always be a Best Buy customer though
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
Wonderful service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service by salesperson Very informative and professional Thank you
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
Sturdy little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for my elderly mother who likes to surf the internet. It serves its purpose as it is simple enough not to confuse her. It’s also pretty sturdy.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
Very Good for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for its price and I chose the Windows 11 home option and it still works faster for Internet browsing and Youtube videos.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend