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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 7,177 reviews
  • Rated 5 out of 5 stars

    School Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a laptop that will get you by in school PICK THIS ONE! HP has always been a great affordable option!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing something i dont and relying upon them to know its huge and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    User-Friendly for Elderly with Limited Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my elderly father who has had basic experience with computers, and even less with laptops. He uses this more email, streaming videos, listening to music, and watch news snippets. He loves it! Having some time using our desktop PCs throughout the years, he understands a lot: it's the muscle memory he attains, and then he's off, zipping through this HP laptop. NO issues, other than my displeasure that it is Windows 11. PROS--> quick loading, very lightweight and portable, comes with charging cable, easy to use and set personal preferences. CONS: Windows 11 with their mandatory Edge browser.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good purch, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configurate the first time you used, excelente performance, longlasting battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily was able to pick this up on a great sale but I ended up enjoying more and i thought I was going to.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Awesome product !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this !! It was easy to buy, cheap, and exactly what I needed !! I love that it is lightweight but large enough to see and use !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price! Doing my school work on this laptop and it has been great so far. Beautiful color as well, it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product cheap but durable 10/10! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer does what I need it too. It is good for the value, it’s not really for downloading games or anything like that. More for emails and such.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and price thanks Best Buy enjoy my life forever

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for everyday tasks. Great battery life and ease of use with Windows.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it strictly for work on a hotspot. The computer is sort of slow but it is good for work. I would be annoyed if i was using it as my everyday computer. But overall no major complaints. It is great for the price it is sold at.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A good deal!!~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ideal laptop!! I am very happy with it, does the job!! I got 2, one is for my dad! He loves it too!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. Full windows functionality for chromebook price! Don't expect to do anything mind blowing on this budget computer but for day to day business tasks in an environment where most applications are on the web it works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a lifesaver. Very compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to navigate, reliable and really great for the price

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Delete the fodder apps/ install the security stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. It was PAINFULLY SLOW until i was able to free up unnecessary apps and get all the latest security stuff installed. Then it worked flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. No bells and whistles but if all you’re looking for is some low-intensive writing/browsing, it’s pretty solid.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great computer great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a specific computer for a writing project. I didn't need a bunch of bells and whistles. All I needed was a way to write the material and be able to get it to the source..simple. The price of this machine was under 200 dollars, an older machine but it does exactly what I need it for. It's clean. Works fast and well, and it's also the perfect size for lap writing.. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful laptop. The only reason it was returned was because my wife needed something to edit her pictures. Other than that it’s a good starter laptop!

    I would recommend this to a friend