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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 7,178 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the best laptop i could ever want and have it works very well

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is perfect. Very light and price was very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy battery great size is great love the color no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great product, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop for a great price. It was very easy to set up and works beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what i need it for. Not to big not to snark and comes Microsoft ready

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Open Box purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as open box, needed it for union business. It is sufficient for what i need. Surprised that everything worked since it was open box and I am always a little suspicious of that. Would recommend. Price was decent as well.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    great for school!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop! it's suited my school needs great the past few weeks. the caps lock button occasionally gets stuck and it takes a minute for it to get back to normal, but other than that i love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for her sophomore year in college. She has only been using it for two weeks now. She hadn’t complained about it so far so I guess it’s working out great for her.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to use and very light, love the color also

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great inexpensive laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop for operating my business remotely. I bought it to replace a chrome book and I am so glad I did. Bigger screen, larger keys, and a DELETE key! The price is right for a basic laptop, which I use primarily for web-based applications. Can it do more? I will likely never find out as it does what I need it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 2 out of 5 stars

    It's okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for about 2 years and for the most part I had no complaints. But recently, it gets hot, lags a lot, and sometimes the screen turns black. It definitely can't handle anything crazy, but for general schoolwork and watching shows is all it's been able to do with minimal struggle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I love look and feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking machine. Got it to use for zoom meetings and Im unsure why it doesn't populate the most current zoom offering. Probably the user not the technology, lol. I will keep it and restore to original settings to see if Ive onboarded it correctly. I have a Chromebook and was looking for low cost laptop. Rating may be different after I spend more time with it. May be better for older user :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good affordable laptop, i only use this for typing and web browsing. It is a little slow.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, light weight and user friendly.. cost effective

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    A Good Laptop for Multiple Purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable, fast internet, light, easy to handle, plenty of storage, easier to manage tasks and files

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these 1 year ago. 1 works, no issues. 2nd one already needed a battery replacement. Both seem to have storage issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not gaming as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s glitchy. Bought for my son for Christmas and it goes white and the screen shakes here and there. It was also advertised under gaming. I am going to say bevuase it has Xbox gaming on it and came with 1 month free Xbox games but it doesn’t actually work for any games. Now that could be due to me being computer illiterate and not understanding the specs but also if advertised as gaming it should be able to game. Gaming is not solitaire. Kids want fortnite and Minecraft. Not playable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly and knowledgeable. Suggested what I needed and not the most expensive

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect Pick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for the price. It is fast and sleek and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is useful for small jobs nothing to big like gaming. It’s fast and convenient.

    I would recommend this to a friend