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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 7,178 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Go for the price I paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a cheap newer laptop to replace a 2008 model Apple laptop. Don’t us it for much but old one would not update any programs. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Value for Mone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product truly offers a great bang for your buck with its excellent quality, performance, and affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple, well priced laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very value priced laptop, and does the trick when you just want to do simple things like surf the Internet or basic Microsoft Office functions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We've Had Six of These. Please Read.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now teach off-campus, so everyone either brings a laptop or I lend them one. So far, among the donated and bought-on-sale devices, we've had six or seven of this model. It's a cr*p shoot. I had one I used every day for over two years (recently it slid from a chair to the floor and the screen cracked). I have two in my back room ... neither ever worked right and have caused more grief than not. One thing that's an ongoing problem, from day one? The "hinge bar" at the back falls off, or some of the teeth break, or it otherwise decides to do something strange, but the hinge bar doesn't affect the functioning of the laptop; it's just cosmetic. So we've used severla of these for years and others we either had to immediately return or just give up on. If you buy one, check it out for a couple of days and if there's an issue, just return it. Oh! And the keyboard isn't a solid one, so if you're a fast typist, it might drive you nuts. Hope this helps someone!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Very Slowwww!!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend this Laptop to anyone even my granny. It was slowwww!!!as molasses. I bought it for my son because another review said it would run Steam games you would be lucky if you can even get it to move. Sorry for the negative vibe but the Laptop is only for email or checking something online I am not even sure it would run streaming channels, maybe???? All in all for me it was a bust and I had to return it. ):

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for students

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a college student. Nice and light, good for work on the go

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Please Read

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much!!! As a person who does not like the MacBooks because they are too technical for my liking. This gets the job done simple, and I still get messages and calls through my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! It’s the perfect size ! Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price and the quality of it and like the name of it

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    2nd purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 nd one I have bought. I appreciate it being user friendly and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price, good value. Lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Light and efficient lap top at the best buy price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for what I need. It's simple easy to use and will complete my education as a doula efficiently over the next year. I bought geek squad warranty to go with it so I have no worries! I always buy at Best buy they have the greatest sales on the best products! I bought this as an open box and there is nothing wrong with it with a great discount!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for christmas. She loves it. Just is a little slow to play games. Other than that it is perfect. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Budget computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and navigate through the laptop. Unit does runs slow/ buffers often during internet surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the price and it does exactly what I needed it to do. Runs pretty fast and it light weight. I can take it on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy sleek & worked well for the price. Bought two of them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful and inexpensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school, so it serves its purpose. The price was great, actually caught it on sale this time. $149 is not a bad deal.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase. I love the color and the size is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Condilezza

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of the laptop is incredible and the pictures are all clear. It's easy to carry and light weight. I like the color and round corners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up for a person that has no laptop experience whatsoever.

    I would recommend this to a friend