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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 7,178 reviews
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop easy to set up and use and light weight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic and okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets a little slow if you open multiple browsers and watch videos at the same time. It’s a cool basic laptop for someone who needs to type a quick document, check emails and watch a video here and there. If you intend to use it for work then it will disappoint you. It’s the perfect fit for me because I bought this as a backup laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional unit for the price. Couldn't be happier with it's performance. Usage: Document handling (scan, print, copy, fax) and light browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer it’s been amazing and the color it’s really nice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this to browse the internet and to check email. Does what I need it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    A True Ripoff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer as mine broke ahead of payday and I needed something on a budget. I was not expecting to be blown away, though I also use my computer for word processing, email and work concerns. The most demanding task I use my computer for would be Netflix. The computer is unable, for instance, to have music playing in the background while also writing an email. Just opening Netflix often maxes the processor out and it has caused a full crash of the computer on multiple occasions. The computer is unacceptably so for a computer in 2024. I often find myself waiting 2-3 seconds for text that I'm writing to appear. If I accidentally click something, I know I'm in for a full 20-30 seconds of loading. This thing is of such low quality that I am now watching Netflix and such on my cell phone at night, as it runs the application faster... much faster actually. My phone, which is a Straight-Talk Android, is faster than this computer in any way. I will state again, I do nothing other than word processing and watching an occasiona show. This computer STRUGGLES to do both. As I write this, there is a 3 second lag for each sentence as I wait for the text to generate. I wanted to return the computer, but I had stupidly missed the 30 day deadline. This isn't just a "budget computer", it is entirely unnaceptable in terms of quality. It is absolutely terrible. It is a short matter of time before this thing crashes during an important meeting (I cannot use zoom with my camera on, which is already causing problems with my work) and I destroy it in a fit of rage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent school laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic usage which is what I need it for,but don't plan on doing anything memory heavy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and great value ! I love it and was great for what I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Around $200 HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat it for the price, I wish it came with a lifetime Microsoft 365 copilot with word for free, or more free trials you need or don't know u need yet, but all in all it's a nice deal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    not a chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good works better than a chromebook with connecting to devices and using apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good- simple laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for my kids to use for homeschool stuff. We wanted a laptop (not a tablet or chromebook) and found these on sale for $150. I have no complaints, we use it for online school and other basic functions. We bought 4 of them and they are all still working fine and haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Works exactly the way I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for students to do homework and project. Light weight easy to stored

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 14” laptop computer is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect computer for my son to do his homework and on line classes on! The price fit our budget perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for streaming, just takes a little bit for it to calm down after booting to work smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is okay. Not that fast and lags. battery life lasts a long time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything and more!! I love it love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Good quality. Has everything my daughter needs. She’s going to love this for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A.c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was upset that it was order as an open blx excellent condition. Which means included all accessories. Got home and literally was just the laptop. No charger nothing. The store almost didnt give me a charger but once i said i called the 1800 and said that they had to i got some off brand used charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its great for everything you need. Home work, face time,pay bills etc

    I would recommend this to a friend