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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 7,178 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Computer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy an in expensive computer for light personal work like taxes, budgeting, etc. I purchased this computer, for the price but noticed is works as quick and efficient as my work laptop. Happy I made the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Learning Technoligy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a "tecky" type, but you need to have technoligy to stay up with the rest of the world. I am learning my divce a bit better and able to navigate a bit better. I think for those of us who still has encyclapidias that was my go too, it would be helpful to have a computer for "Older folks with sight issues" would be helpful." The people that helped me several times were very helpful and understanding. Thakful for "my" Best Buy Store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best deal on laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!! Works perfectly, I was greeted at the front after walking and told the employee my needs he pointed me in the direction of computer sales and they were very promo I was in and out in less than 10 minutes .

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Good Personal Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop for personal use. Lightweight and very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a very good item and the price is right its perfect for home work.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    It’s great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good for everyday. Mostly use for college. Works great, lightweight. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop it work very for what I needed it for it get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Snow White

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy for a work project. Definitely served the purpose due to speed and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A reliable laptop for students and mom’s!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy laptop for school and work. It is compact and has been useful for school work mostly. I am happy with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing fancy but works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see that the price for this item has dropped by $40. For $150, it’s definitely a better deal than what I got. It’s a decent, very basic no-frills laptop, and for my purposes it does the trick. You can check emails and stream movies on the go, but if you’re into gaming you need a higher powered unit. The touchpad is overly sensitive, resulting in repeatedly producing unwanted clicks. And like other HP products, the pop-ups are annoying. But for the price, it does have the basic functions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item to use for work notes. I liked the price and the performance is adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great. I use it for work and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Functional but not ideal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and look. Very slow once everything is downloaded. And updates all. The. Time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    NICE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE COMPUTER IS A NICE ADDITION ONLY IF YOU DON'T NEED IT FOR ANYTHING LIKE A HIGH DEMAND JOB OR OTHER THAT NEEDS A FAST INTERNET SPEED. IT IS GOOD FOR A COLLEGE STUDENT WHO IS NOT AB LE TO AFFORD A MORE EXPENSIVE COMPUTER.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what I currently required but realized after I might need more memory.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop HP is awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop , it gets the school work done . I pretty much take my laptop everywhere with me for school and work and even catching up on my shows .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. But i did not read specs since i several before. It is not a touchscreen. I am an idiot for not checking and since i bought openbox, i could not return. Oh well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great For the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my wife and she loves it. For the price I don't think you can beat it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Freezes and slows down which I don't like.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lapop is nice, but it does tend to freeze up making the too slow for my taste, so I had to return it. Googling isn't an issue but when u want to transfer things in and out of the laptop then it is very slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this this originally just for work but I use it for games as well, quality is really good

    I would recommend this to a friend