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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 7,178 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good value, lightweight, and WIFI accessible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money, it's not a perfect laptop but good enough for travelling and works well with WIFI connections.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Usable, but not preferred

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was as expected. It was a very slow operating system, and the default system setting disallows any downloads outside of the windows store. Disabling the setting is a permanent setting. It wasn’t a terrible laptop, but was quickly returned for not being good enough. I wasn’t expecting a rocket ship, just a laptop that runs well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little laptop. Quick. Lightweight. Perfect for every day tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST HP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop has lasted me the longest time. I believe it is a great laptop for work and school. No problems with it always running smooth and freely. Great HD features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great laptop but low on free space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great windows 11 is a nice plus however after the setup process I noticed have of the "free Space" was already taken. other than that its working good so far

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for Bedroom Back up and Traveling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it a year now, I use all the apps through One Drive and store on One Drive/Google Drive and keep it clean and updated as much as possible by moving everything to USB. It can do anything a tower can do and Zoom too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good economic laptop for school students and brows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good economic laptop for school students and for day to day activities

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this laptop for work. Works great when hardwired to internet. Works slow when used on wifi. Great laptop for the price

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    keeps me going

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use it everyday to do all the things needed to complete my projects for work on time and hassle free easy to take anywhere and so much support from hp and best buy your sure to be pleased

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It processes a bit slow, but cannot complain for the cost. Nice bright display and reasonable battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice designe easy to use. The dark blue color gives it an elevated look

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic use is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is worth it, just a little slow, just for basic use is great, email, search, videos, etc, good camara.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well most of the time. I think my problems are mostly due to me being challenged when it comes to electronics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of NEW TECHNOLOGY !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!! YOU GUYS REALLY SHOULD GET THIS COMPUTER, THIS TECHNOLOGY IS BEYOND ITS YEARS. I PROGRAMED THIS COMPUTER TO MY OVEN AND IT LETS ME KNOW WHEN ALL OF MY FOOD IS DONE. I CAN SET THE TEMPETURE, TIMERS, AND EVEN START THE STOVE STOP. THIS NEW TECHNOLOGY IS UNBELIEVEABLE!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still functions after years love it and great consistency

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great size laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my 60 year old mom to use. The screen is large enough for her to see

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the laptop since I bought it until today it has worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP 14” laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop worth getting for gaming product firmware and driver downloads !

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a sorry excuse for a laptop. it's the SLOWEST thing in the planet and refuses to load anything under 4 minutes. I wait sometimes 10 minutes for a single task either it's opening up an app or closing or submitting an answer it's absolutely ridiculous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HappyS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use and carry around. This is one I can use without using the desktop.

    I would recommend this to a friend