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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5654 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 5,655 reviews
  • Rated 4 out of 5 stars

    Work force

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for work but I haven’t taken it out of the box yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price, just make sure you download and install all the software updates before you use it. It will be really slow and glitchy until you complete all the updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my 91-years old mother. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Was used for college courses and it was amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying the laptop, especially the fact it lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop it is the perfect size and it works like a charm. Its fast and it holds a charge for a very long time. Im very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school assignments and small business task

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited hard drive space but overall good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was ready to use and the product is exactly as the pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing purchasing this laptop for my daughter. Never had the chance or opportunity to do this. My visit in the store was great the people and service was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The price is right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed am emergency computer and I bought it for less than 200 bucks. So far so good. I have only used it for a week. Time will tell. For the price, I am absolutely content. I l also love the the white and rose gold color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 14 Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP—14 Laptop—Intel Celeron—4GB Memory is a great investment for using as a backup for PC issues.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow. It’s hard to work on MS office because it slows down a lot with the online service. It’s good to just look up things on the internet. Thinking of returning laptop this week. Not happy with the performance

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I always like HP. The computer affordable and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double blue, Best Buy and my computer too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st of all it's blue and that's my favorite color!! It's the perfect size, the price was awesome, and Best Buy is my new fave electronics store!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and Cute!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchase this hp laptop for my online courses. I love the color! Rose gold is a beautiful color and different than an average black or gray laptop. It is a cute little size. Can just carry it anywhere! It's also really light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my eleven year old granddaughter, who is homeschooled. She’s always on it looking things up, doing school work or playing games. definitely would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer! Quick and easy to set up as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Story time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using to write my memoirs using one note no problems quick reliable convenient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. I got this for my kids for Christmas to watch videos on YouTube and use for basic school. We have only had it a couple weeks but it freezes up a lot just on YouTube. It would be better to buy the next step up.

    No, I would not recommend this to a friend