Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6083 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 6,083 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Unusable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for the basics. Using MS Word to update my resume and watch the occasional show on streaming apps. It literally took 15-20 minutes just to open a Word document and I could never get Netflix to load. Being cheap bit me in the butt. Lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My niece loves this laptop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my niece. She loves it, 9 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my 13-year-old granddaughter. She loves it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Storage capacity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A good simple HP laptop that does daily tasks well

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my review of this HP Burst laptop. It is a great basic laptop. The out-of-box experience was really good, after a sign-in of my Microsoft account and a few Windows 11 updates, it was up and running with no issues. The performance is just ok, it is not a high performance laptop that you would play graphic intensive games on. This HP laptop will do all of your everyday basic computing needs. I had no problems with Facebook, X, Instagram, Gmail, Youtube, etc. The battery life was really good and would last longer with the battery saver mode that is available. The 4GB of memory isn't really enough nowadays and I did notice Windows 11 slowing down when having multiple tabs open in Edge, Chrome, or Brave. The 64GB of onboard storage is also on the small side. But, for what this laptop is being marketed towards, it will be fine and an external SSD are getting cheaper all the time. I really wish that HP would have decided to use the now standard USB C charger for this laptop instead of what it has. I was surprised to see the SD card slot on the side, it also has HDMI, 2 USB A ports, A USB C port, and a headphone port. The onboard Bluetooth worked well in my testing. The camera was good, but for some reason, it was not working with the Windows Hello feature. This is a good basic laptop that will do what most people need to do, just don't expect it to be a gaming laptop. I really like it and it will be travelling with me daily as it is lightweight and works well for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low cost

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for teenagers and not so savvy people great cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its money.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop worth it’s money, Serves it’s purpose very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, after my other laptop broke

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY slow Immediately returned for a MacBook It connected to my internet but still took forever to load the web page. And no it’s not my internet as the MacBook I bought an hr later worked perfectly. So did my old and cheap Lenovo.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Chromebook. It did nnot ave Windows. I am having minor issue with installing Apps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    D. Thomas

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying to place an order, the call has been disconnected twice, with no return call. I am not satisfied at all. I also tried to price match, unable to do that as well, not allowing the price match to go through online. I am very very, dissatified with Best Buy Today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my computer very much. The brightness of screen is awesome.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT A GOOD BUDGET MODEL....!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I RETURNED MINE AFTER A FEW DAYS TRYOUT....!!! VERY CHEAPLY MADE, THE SCREEN IS BAD, VERY DIRECTIONAL TO GET THE BEST VIEW, PLUS TOO REFLECTIVE....!!! I KNOW ITS A BUDGET LAPTOP BUT HP CAN DO A BETTER JOB. I ENEDED UP GETTING THE NEW LENOVO SLIM CHROMEBOOK ON SALE, A NIGHT AND DAY DIFFERENCE FROM THE HP.....!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in preparation for going back to college. I started school two weeks ago. After using this laptop for two weeks it just stopped working. I never took it anywhere, have barely anything downloaded on it, it just stopped working one day. The screen flashes white and shuts off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14 Lap Top

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Easy to set up and get started on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool but nothing special

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to use for my online classes. It was affordable and if it lasts me until next December it will have served its purpose. It doesn't have a bunch of bells and whistles but for the price, it is a pretty good laptop. It can be slow to load things at times but other than that it works great. It's lightweight which makes it easy for me to carry around when I travel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard has a delay when pressing keys. Frustrating when writing something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for new users and students. Light weight and sleek.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Runs very slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for school but unfortunately i might not be able to use it. Since day one its been slow but it got better for a little then right back alow. I’ll be taking it in to see what’s wrong soon but overall bad computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size the TV looks pretty good pretty bright. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    So slow

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow it can barely browse the web. Guess you get what you pay for. I will buy a Chromebook instead next time.

    No, I would not recommend this to a friend