Customer Ratings & Reviews

VERY slow Immediately returned for a MacBook It connected to my internet but still took forever to load the web page. And no it’s not my internet as the MacBook I bought an hr later worked perfectly. So did my old and cheap Lenovo.

I bought this in preparation for going back to college. I started school two weeks ago. After using this laptop for two weeks it just stopped working. I never took it anywhere, have barely anything downloaded on it, it just stopped working one day. The screen flashes white and shuts off.

I RETURNED MINE AFTER A FEW DAYS TRYOUT....!!! VERY CHEAPLY MADE, THE SCREEN IS BAD, VERY DIRECTIONAL TO GET THE BEST VIEW, PLUS TOO REFLECTIVE....!!! I KNOW ITS A BUDGET LAPTOP BUT HP CAN DO A BETTER JOB. I ENEDED UP GETTING THE NEW LENOVO SLIM CHROMEBOOK ON SALE, A NIGHT AND DAY DIFFERENCE FROM THE HP.....!!!

I am trying to place an order, the call has been disconnected twice, with no return call. I am not satisfied at all. I also tried to price match, unable to do that as well, not allowing the price match to go through online. I am very very, dissatified with Best Buy Today.

This my review of this HP Burst laptop. It is a great basic laptop. The out-of-box experience was really good, after a sign-in of my Microsoft account and a few Windows 11 updates, it was up and running with no issues. The performance is just ok, it is not a high performance laptop that you would play graphic intensive games on. This HP laptop will do all of your everyday basic computing needs. I had no problems with Facebook, X, Instagram, Gmail, Youtube, etc. The battery life was really good and would last longer with the battery saver mode that is available. The 4GB of memory isn't really enough nowadays and I did notice Windows 11 slowing down when having multiple tabs open in Edge, Chrome, or Brave. The 64GB of onboard storage is also on the small side. But, for what this laptop is being marketed towards, it will be fine and an external SSD are getting cheaper all the time. I really wish that HP would have decided to use the now standard USB C charger for this laptop instead of what it has. I was surprised to see the SD card slot on the side, it also has HDMI, 2 USB A ports, A USB C port, and a headphone port. The onboard Bluetooth worked well in my testing. The camera was good, but for some reason, it was not working with the Windows Hello feature. This is a good basic laptop that will do what most people need to do, just don't expect it to be a gaming laptop. I really like it and it will be travelling with me daily as it is lightweight and works well for what it is.

Great value for the price. Easy to set up and get started on.

Purchased this laptop to use for my online classes. It was affordable and if it lasts me until next December it will have served its purpose. It doesn't have a bunch of bells and whistles but for the price, it is a pretty good laptop. It can be slow to load things at times but other than that it works great. It's lightweight which makes it easy for me to carry around when I travel.

Great for new users and students. Light weight and sleek.

Keyboard has a delay when pressing keys. Frustrating when writing something.

Great size the TV looks pretty good pretty bright. I love it.

Purchased this for school but unfortunately i might not be able to use it. Since day one its been slow but it got better for a little then right back alow. I’ll be taking it in to see what’s wrong soon but overall bad computer.

My son absolutely love this and it perfect size for him.

Great price , product looks great but it is extremely slow..

Just a little slow but fully functional. Not lots of work. Would even work for school.

Love HP and how easy it it to use. Not bulky and very light.

Power button sticks, is not responsive at all. This laptop is very slow as well.

Bought this laptop for work. Many of out GM needs to use it for their work.

Great for school work, the picture is really good .

A pretty decent laptop is you're mainly just using a web browser. You can still download some applications and have some files/photos saved but it'll start to affect performance and speed as it does only have 4GB of space. I will say the battery life is pretty good, although I don't really use applications like I did on previous laptops so that may have something to do with it.

It serves fine for my use. Still learning what i can do.