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Customer reviews

Rating 4.1 out of 5 stars with 6083 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 6,083 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Extremely Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’ve received this laptop I’ve only been able to use it once with no issues Every other time it is EXTREMELY SLOW or won’t load the internet Says it’s not set up right for that task That’s NOT ok

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Disappointed by HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moves slow- my 8 year old won’t even do her schoolwork on it . I brought it for my 17 year old for college this spring- she doesn’t want it. Will return it and get a better one. Very disappointing…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Try another :,(

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite slow. After the first week it was almost unusable with how slow and laggy it is

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok It gets the job done for my college classes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit slow with processing and accessing pages via msn

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Celaron

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop freeze during use with no additional applications loaded.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about it, my daughter it love it.!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being new to technology, i did not have assistance in my purchase, & with great regrets thats the reason for low rating. Keyboard doesnt light up...... Very disappointed. Didnt know what to look for, but no store reps to assist in my questions & help with purchase. Waste of $211.00.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little laptop is just perfect for the light use I wanted it for. Basic internet searching, e-mail, and running my Cricut Design Space App. I can even stream movies no problem. There isn't much room on the hard drive so I purchased an inexpensive sd card and use that as my storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain for price They were birthdsy gifts for 2vof my grandchildren

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it i would buy it again. I would buy it for a friend

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was too slow, but I meant Hey, call it to test Windows 11. Microsoft wonts to control what apps we download and what search engine we use. I'm not going to be forced to do anything. I'm going lynx.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure it out sense its so much , but as of now i love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outperforms price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. Computer is a little slow. No complaints for the cost

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To slow and low graphics. Is definitely not worth price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop..bought it for wife and she lobes it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price and it does what I need

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not do more than one task at a time and so I could not use it for work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For Basic use, Decent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick purchase, basic specs although is efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for school and browsing the internet.

    I would recommend this to a friend