Customer Ratings & Reviews
- Model:
- 685K0UA#ABA
- |
- SKU:
- 6499753
Customer reviews
Rating 4.1 out of 5 stars with 6083 reviews
(6,083 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Don’t purchase open boxes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I ordered a touch screen. The open box stated it was in excellent condition, but it had a dent in it and the computer wasn’t sweep. Someone else email kept coming up.. No I was not pleased with the purchase.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
DONT BUY THIS GARBAGE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BIGGEST WASTE OF MONEY DO NOT BUY THIS CRAPTOP ITS SO SLOW IT BELONGS IN THE 90s AND WONT LET YOU DOWNLOAD ANY BROWSER BESIDES MICROSOFT EDGE - THE TIME DOESNT EVEN AUTO SYNCH. I REPEAT, WASTE OF MONEY
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Delighted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my order and item, product and service.
I would recommend this to a friendRated 1 out of 5 stars
Very slow and Glitchy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop worked for less than 48 hours. Extremely slow and glitchy. I couldn’t even turn it off. Disappointing but for the price, I shouldn’t be surprised.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
HP laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second laptop purchased for our GM to use for work.
I would recommend this to a friend- Cons mentioned:Storage capacity
Rated 2 out of 5 stars
Slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs very slow. Hard drive gets full fast. Hard to clear.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, perfect, fast, friendly, practic
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop and very fast yessssssssssssssssss
I would recommend this to a friendRated 4 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer for work. It’s easy to put in my bag and go. It does lag if you have to many windows open. Ex: I was on a zoom meeting and had PowerPoints up and it started to lag. Other then that no problems. I’m purchasing another for my sister for school.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 3 out of 5 stars
The shut off button broke.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole selection opens with the tab. After hitting send.???
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
So slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its so slow. i couldnt even watch netflix without lag. i got it mostly to play roblox but that doesnt even work
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Worst laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst laptop I ever seen in my life, my high school laptop is faster than that and I got it 6 years ago in middle school
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 5 out of 5 stars
Vic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A thrifty way to have a laptop that does what I need.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not one of my favorite items. You get what you pay for.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is Great for my son attending college this year!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Be sure to understand how the chip impacts speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not apprised of the celeron's limitations... it really is too slow for anyone but the most basic of users.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Sweet little computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these little HP computers. My last one lasted over 4 years and I used it constantly. I know it doesn't have that much memory right away but all you have to do is get an expandable memory card and you're set to go. Don't expect to you know do anything that includes a high processing rate so it's probably not ideal for extreme gamers but for general use it works wonders. You can't beat it for the price.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
Multi Tasker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work from home mom and Student it gets the job done.
I would recommend this to a friendRated 1 out of 5 stars
Never buy fair condition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a open box fair condition only came with laptop missing charger missing box manufacturer warranty expired in 2023. Was a open box from 2022. Paid $89.99 brand new was 143.00 after buying charger it would make it same price as a brand new one.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 2 out of 5 stars
Inexpensive laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My main PC was hacked and I needed a computer to do my finances. It was adequate for thr job. Email was very slow in downloading. Bur for the price I wasnt expecting much and thats what I got. The Best Buy associate told me what to expect from the laptop. HE WAS CORRECT
No, I would not recommend this to a friend











