Customer Ratings & Reviews

The worst laptop I've every purchased. Constantly crashing when only having one website open, Woe fully under powered for even simple tasks. Absolute garbage, don't waste your money.

Too slow to use properly, especially for a child as each page takes minutes to load they start clicking other things, even opening the start menu is over a minute. There is clearly something wrong but I am not able to figure it out. I guess this is my punishment for buying a $200 lapotop and of course the return window is tiny I didn't even have it out of the package before the return window ended.

This computer actually decreased my quality of life. It’s not worth the materials it’s made from. Owned for 5 days and already lagging while typing a word document. You cant make this up.

I have owned a lot of various sized and powerful laptops and HP has always been a dependable brand both due to reliable machines and reputation and quality of their designs. This laptop is no different and is smaller scale 14 inch screen sized packs a nice little punch when it comes to smaller sized laptops with minimal memory and storage. This computer comes pre loaded with the latest Windows OS and is a nice design comparable to other HP laptops. With these machines you have to know what your purpose is since this is comparable to a Chromebook, less storage space packing 64GB and is a computer designed to be an internet device mostly, good for students or a professional that wants a smaller machine they can easily stick in their back and maybe use as a second laptop. Its very lightweight and the graphics are great for a machine this size. I like the fact its easy to carry and for the price point you would pay for these machines, its worth it and is easy to set up and use out of the box. In all not a bad laptop.

the wireless runs slow I can put it next to another PC and do a speed test and it at under 25mbps and the other is above 500mbps. the only thing I bought it for was to stream, so it's not that great.

overall for the price i have to say this isn’t a bad computer, but it’s not a particularly good one either. Right out of the box it took an inordinately long time to boot, it seemingly has a hard time processing basic functions like web browsing.

They got 4 GB of ram mixed up with memory, it does not run very well at all. It's what you get for the price but a bit less.

Good price for the quality of the laptop, does the job

Don’t buy. Don’t believe other reviews like I did. It’s slow. Can’t even do zoom call on stable connection. This shouldn’t be sold.

Unable to handle video calls, dropped my call multiple times and wouldn't reconnect

Slow slow slow. Horrible hp I’ve used before. I bought the upgraded version and I

Its okay for the price. Good for small business handling, can't have to many open pages at once with this one. But if you looking for good price and value for the price this is it. Love the color pairs well with my bluetooth mouse. No complaints so far

It does not work ! Doesn’t load the apps nor turn fast anymore it hasn’t even been 3 months ! It’s fully charged and just wont load and freezes

Even after all the updates which there was plenty, but even after updates it was slow not as slow but enough for me to return it.

This was very slow and would not open pages or stall when clicking. I was told I was not the only customer who returned it for the same problem.

Computer is very slow. Not for gaming, its a checking your email computer. You get what you pay for

Not sure what wrong with this laptop! The Worst laptop ever used, super slow! All the functions n apps response way too slow. My more than 3 yrs asus still faster than this one

Poor salesmanship did not inform me hp laptop doesn’t have input programs to use for college

Slowest laptop I’ve ever seen. I can not believe a company like Best Buy would sell/promote this product. Unbelievable.

Download 2files and it’s stopped working .Google chrome not working im not able to download it .not happy with this purchase