Customer Ratings & Reviews

If I could give it zero stars, I would. It never worked. I reset it twice, thinking it started with a bug/ malware, because is was unbearably slow. It’s slower than my desktop of over 10 years ago, and that desktop is at the brim with its memory filled. Every time I checked the storage it claimed it was at full capacity- with nothing installed.

I'm still not certain if I will keep this computer. It's Internet speed is not as good as it could be and it's hard to update it and that's even hard. I don't know if it's the computer or my apartment. My other computers could handle my Internet, so I am guessing it's this computer.

Does not work very well, pretty slow and doesn’t hold charge

Glitches / SLOWWW Yeah it’s cheap and it should be cheaper !

Literally the slowest computer I've ever been on. Every single task you try to perform on this computer experiences a major lag. I'm shocked that a brand new computer could be so slow. Returned after 2 days...save your time and spend the few extra bucks for a better model.

This thing was slower than a snail did not like it at all barely even function so I returned it

Do not buy this. It’s not worth the aggravation. It takes very looooong just to turn on and load up. In this day and age this device shouldn’t even be sold regardless of price point. Shame on you Best Buy.

Its sleek ,comfortable and durable.thanks very much

To slow, don’t buy it, save your money or invest in something better.

Not a good laptop. The hardware can barely load web pages. Thankfully it was just a gift for a 9 year old.

Since when do you have to use or create a Microsoft account to use a computer. I would like to go about my life without being monitored, solicatated, and controlled by big brother. This has gone too far. Ask if you can use the computer without being slaved to Microsoft before you buy it.

For $200, not bad. But man is it SLOW! For the kids, it’s working just fine.

Plain and simply does not work. Only had it a month.

I haven’t had the time to use it since I bought it cause of work. But it wasn’t working for what I needed and is super slow. I haven’t downloaded anything on it and it was a worthless buy and now I can’t exchange it cause it’s been about a month

no storage to properly operate, as told to me by a geek squad agent

Very slow, took me forever to do anything I wanted

Not for a college student. No enough space, flimsy

Items will not charge up out of a open box purchase.

Horrible. Runs slow and wont download. I would not recommend to a friend

Terrible purchase. Was so very slow.....returned..