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Customer reviews

Rating 4.1 out of 5 stars with 6083 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 6,083 reviews
  • Rated 1 out of 5 stars

    Shockingly bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it was defective, but this laptop was glitchy from the beginning, extremely slow to logon extremely slow, tune, respond to commands. It was so bad that I decided to ship it back, and I couldn’t even get it to factory reset because everything was so slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is cheap but don’t let that fool you, the moment I turned on the laptop you could feel the cheapness. It’s slow and looks horrible for 2023. Save the money and get something way better for an extra 100$.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for my online classes, which is all I use it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basically, Cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color. It is very basic in its functions still it works well for it’s price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14" laptop wasn't able to open an app & navigating around was more than just slow. Returned it the next day & purchased an Asus ExpertBook.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Don’t buy it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. The screen broke within the first month.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Moves slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice but it’s moving really slow down one .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Know Why This Was a Miss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly disappointed with this product. It was a graduation gift that didn’t last her a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted one year to the day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop exactly one year ago today and it no longer works . Has only been used a hand full of times . Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and Material

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the worst laptop I ever bought. Very slow if open more than one tab. material is poor and fragile. I liked the blue color though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product...for an HP

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very limited memory, continues to stop, restart. Returned and the new model has the same issues. For an HP, this isn't worth the money...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer doesnt work even half the time. Tried updating everytime itd have an update and it keeps getting slower and slower. Ive only had this computer for like 6 months and it worked for maybe a week.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mechanical engineer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my expectation and requirements. I am satisfied with its performance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Setup laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up and down lowed apps don't have Chrome apps

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP - 14" Laptop - Intel Celeron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer exhibited poor quality, with subpar performance and reliability issues, falling short of expectations for a functional computing experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the money!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for the money. Bought this for my wife to replace her old worn out heavy laptop and she has used it everyday since. Very thin and light with great battery life. She loves it. Buy it on sale and the price is crazy low!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    low quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Quality, its less than a month my child uses it but not functioning well, we need to replace it with Asus. my child is so sad because his classmates got Asus for $150 and functioning better than his and we paid around $200.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not so sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure why it is crashing, only been using it a month

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sadly I needed a laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got home charged it up Couldn’t set up went back to store they couldn’t either just slow never got a good WiFi connection I even connected it directly ended up returning it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small but Works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than expected but works well for a spur of the moment purchase! My laptop died right as my college classes started, and as a PhD student, I definitely needed a laptop. This gets the job done with no issues!

    I would recommend this to a friend