Customer Ratings & Reviews
- Model:
- 685K0UA#ABA
- |
- SKU:
- 6499753
Customer reviews
Rating 4.1 out of 5 stars with 6083 reviews
(6,083 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not basic gaming friendly as it claims!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 13 year old son, it says it works great for basic gaming but we couldn't see how. It hardly wanted to open any programs we even returned it and got a new one to see if we just got a bad pick of the lot but same issues.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't keep it connected to Wi-Fi
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop last minute while we were out of town for a few weeks for my son to use for Homeschooling and then i figured we would just have an extra one handy but we have not been able to get it to stay connected to any sort of Wi-Fi
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift for my daughter, for school. Slow to operate from the beginning, but she didn't want to complain. By the time she spoke up, it was past the 14 day mark & they told her there was nothing they could do.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 4 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good reasonably priced laptop. Does baic stuff. If you expect more..pay more
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 4 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what I need. Basic simple browsing and working on documents.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 4 out of 5 stars
Hp laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop for my mom for her birthday present she is super happy
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 4 out of 5 stars
works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great so far but sometimes it takes long to load stuff up.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 1 out of 5 stars
Hard pass
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would return this computer, but Office is already installed. This computer is constantly "not responding" or then closes out my tabs or just running slow. It's quiet frustrating, save your money and buy something else.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 4 out of 5 stars
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Descent speed. Screen is easy to see from most angles.
I would recommend this to a friendRated 5 out of 5 stars
Masterpiece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered it through pickup and it was no problems. Ideal laptop for college student. Slim and not heavy. Beautiful color too. Only problem is if your looking for more space than given, you would have to purchase space.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this, unless you want to waste money and never use it
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 4 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop, Best Buy I’ve made all year. Would buy it again
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
A disappointed customer because I was offered no .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my laptops were stolen! The items were left outside after the UPS store closed. I wan t two day delivery but instead the items were ship the next.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in the product - the computer isn’t what I hoped it’d be
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
You get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my nephew's birthday and it has given him problems to load the page since day one. Unfortunately because of work i hadn't been a le yo return it and now its too late. It sucks, dont buy.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the worst purchase I have ever made. It absolutely will not load anything when searching the internet. Worst part is they only give you 14 days to return if you are not satisfied. Not happy at all.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even three months old and I have to get it fixed due to an update that is apparently supposed to "better" my laptop?? Absolutely poor technology I've ever gotten and completely pointless.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Steer clear of this laptop!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop not even a month ago. I haven’t been able to use it because it’s so slow. Anything you click into takes forever then never loads. Waste of money.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 4 out of 5 stars
AP/VSU2026
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product. Price,speed,battery life and efficiency.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 1 out of 5 stars
not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not satisfied with my purchase!! it came defected. cannot use the mouse pad i have to leave the aftermarket mouse i bought. when i opened it and realized it was defected it was kind of too late to return
No, I would not recommend this to a friend











