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Customer reviews

Rating 4.1 out of 5 stars with 6083 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 6,083 reviews
  • Rated 1 out of 5 stars

    Completely Unusable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning for 2nd time, we will have to get a different model, this one did not work at all, won’t open any app or browser will just lag until errors pop up, completely unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a cheap piece of crap. Do not recommend. It froze constantly. I returned it to the store ASAP. I know that I shouldn't have expected much for the price but it wasn't functional.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Hubby uses it for games and browsing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Windows 11 S is difficult to remove and add UBUNTU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult to replace the windows 11S with Ubuntu having done that it is a wonderful laptop. It cost me $100 to get the OS replced but it was worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very helpful machine, was too slow to do mathematical calculations quickly. Connecting to internet was challenging, not sure if it was machine or software that wasn’t working properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry but don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically you get what you pay for. The screen blacks out, and I have to continuously hold the power button to reboot the laptop which can take up to 20 minutes. This is a toy for a toddler.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to connect to the internet since I got the laptop and using any internal functions have been very slow as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop lasted me 6 months and now it won’t work at all. Automatically closes whatever I was on. Now have to try and find another laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe a dud?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned it on and says no hard drive found. Tried to contact HP repeatedly for help...couldn't get through. Tried to do factory reset and all...NOTHING works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A dedicated computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, basic. And very affordable. More than adequate for many tasks. A great machine to assign to a dedicated task, freeing up the chore of reconnecting another computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst computer I’ve ever owned. Freezes up constantly and is sooo slow. Ignore the good reviews. I thought it would be a good basic computer but I was wrong

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to use this laptop is like trying to ride a cow down a freeway. Do not buy it. SLOW. No one should be making laptops anymore with 4 GB of memory. They are useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slowest LT ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to work on LT was a pain in the neck. The worst part was when trying to returm wasn't able to due my returning time expired ( 14 days) which no one explained when i purchased it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst piece of junk I ever bought. Returned it within 2 hours

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s way too slow! Not sure what is wrong with it, just got it this year. Unfortunately I didn’t use it right away so I couldn’t even return it. It’s sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once it worked fine then went to use it again and nothing would load I wouldnt buy it again or recommend for anyone looking

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst, stay far away...snail slow processor, loses connection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great purchase, and priced very affordable. Easy to operate and I also got one for my 2kids. They love them! Perfect size to fit in my big purse..lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, cheap, effective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great no-frills Windows laptop for basic needs. Have had no issues so far and is snappy enough for web use including video. The shell casing color looks good to boot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bought as a "value" laptop, but it seems to work just fine, with all the power of MS Office (which we paid for) and all the familiar stuff that laptops are now asked to do.

    I would recommend this to a friend