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Customer reviews

Rating 4.1 out of 5 stars with 6083 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 6,083 reviews
  • Rated 5 out of 5 stars

    Great laptop at a low price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for projects on a cricut machine and other simple task very fast good laptop for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Sorry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was looking for. My fault that I am not not computer savvy. Takes a long time to boot up. Microsoft windows 11 a huge disappontment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the device due to it not working after a week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop move so slow I get frustrated turning it on. I have not used this laptop in months because it started to run really slow. A total regret.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow and bad computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop can’t even handle school work!!! I cannot open google slides or any sort of documents without the computer going black and lagging.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! Very easy to use and easy setup. The delivery was right on time with no issues. Very happy with purchase!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash not worth 20$ wouldn’t recommend to anyone poor computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was refurbished and I knew that but it did not mention coming without a charger until pick up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok laptop once it starts actually running but it takes forever to get it on an ready to use I give it 6 out of 10

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt sure of this brand but now i love it. Tons of storage and works great to keep up with all of my companies information

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Crashed within a month. Garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp-14" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I'm very pleased with it. It was very easy to set up too, I love it. It meets all my needs and I also love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for my 7 and 8 year old. Powerful little laptops for the money. They’ve been using them everyday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer brand new; I had it only for 3 weeks and I had to take it to the geek squad because the update messed up the computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one purchased within a year. Lightweight and just right for everyday use. The rose gold color was a bonus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was working good then for some reason i started having trouble accessing websites. I dont use it for anything too difficult.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SMode

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t do the things i needed to do because it’s a ln S-mode PC.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has little to no processing speed. I was very disappointed and will never purchase an HP laptop again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in a rush before school started but it honestly is perfect for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my HP computer and what it offers as specs and cpu as well as it's support system. I have always favored the HP brand.

    I would recommend this to a friend