Customer Ratings & Reviews

Enjoy the compact version , lightweight and affordable.

Love this purchase and so glad I came in when I did my sales rep was emaculate and very professional he offered upgrades but i declined at the time I will be back!!!! Happy customer

Love it. Great laptop at a great price. Very happy with purchase and will probably buy orhers fir my employees.

Purchased this item for my 91-years old mother. She loves it!

Good product, i will recommend it to friends and family members

Nice labtop. Works great and is very lightweight...

Let me start with I love HP Products....and I love this particular product....ease of use... and adaptability of service it has for use...I love it ..

Works as described. Was a gift for my daughter. She used it for her summer job and school work.

overall good computer, slow but gets the job done for school.

Over all Best Buy accomplished the goal of keeping the customer satisfied. Beat Buy has done well not just in product but with the way their staff handled themselves very professional five stars Best Buy.

I bought this for online classes and its perfect! Beautiful rose gold color, perfect size, runs really well. I recommend this for any student or to anyone who doesnt need a beefy laptop :)

It’s very slow, but there are some good things about it.

Purchased a hp laptop found the price that was in my budget also added protection program and a Sims card and a device to help download my photos very satisfied with Ethans help

My daughter loves her new laptop. She couldn’t wait to get on it and download all her new movies.

Good laptop to work on, battery life is good and sound is too.

use it for school , nothing fancy was needed and price was right works perfect for what was needed.

Life saver! Came in handy right when i needed it! Hp is my favorite laptop brand!

Been using this laptop a little over a month and it is already starting to run slow. Out of the box it ran updates for 15-20 minutes before I could use it, but outside of that wait time it initially seemed to work pretty good. Now as I add more documents or create a PowerPoint or two the laptop gets slower and slower. Web pages and software programs freeze up and take a long time to load- especially if I have both open at the same time. It’s a budget computer which is why I bought it, but I still expected better performance than what I’m getting. This isn’t my primary system - thankfully it’s work off a much better HP from my job, but I wanted this for writing and creating content in ms word, PowerPoint, and excel. I still can’t rate this system more than 3 stars. I wouldn’t buy again, would choose something else of I was doing it over.

i always purchase at best buy because they provide you with the best electronics

Very nice, good quality and fast, perfect, I love It