Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 7,178 reviews
  • Rated 4 out of 5 stars

    Great for basics

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good basic computer. It feels cheap, but it is cheap. That's the only reason I'm giving it 4 stars - the body feels hollow and cheap, but it runs great and does everything you'd expect a laptop at this price point to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the pricepoint

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow. I wish I could say I'm happy with my purchase, but for my usage, I needed a more powerful laptop. Overall, this is a good computer to do web browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    GREAT LAPTOP

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] THIS COMPUTER IS GREAT EASY TO USE AND PLENTY OF STORAGE AND ACCESS FETURES

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it for the price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good laptop for our daughters as their first laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great tool.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop. I think it is a great tool. It fits all my needs and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Perfect for old folks and very young kids.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for simple things. I bought this for my 70 year old in-laws for simple things like connecting to a printer and connecting to the web for whatever reason. This is perfect for those reasons.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for simple things

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for simple functions like school work or personal use. Would recommend faster one for work related tasks.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Bang for buck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price, it’s a little slow at times but that’s expected for the price. I use it for college as my back up computer and it gets the job done. The color is gorg

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was a gift and it working amazing. It is helpful for a college student who is just starting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for 9 years old Girl she’s looking videos in you tube and play Roblox

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for DJ's!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. I use it for DJ services! It's a bit slow but it still works good for my music needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom she 83 and she loves it perfect for her age daily used to listen to the news

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer great price!! It does ecactly what it I need to do. Its light weight and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I juste like the way it's easy to display and also the speed. I would recommend to everyone especially for tha price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work from home laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister purchased this laptop and really likes it. So far she has had no problems with it and uses it on a daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    chrome book

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop for the price and my personal needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great priced item. Very nice and works well. Made a great Christmas gift for my child.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy at Best Buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point and customer service. So far so good haven’t had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for simple tasks. Ended up purchasing an external storage drive for $20 and was totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works new!!! I love it and the color no scratches

    I would recommend this to a friend