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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 7,178 reviews
  • Rated 3 out of 5 stars

    Good basic stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, if you have many pages open tends to be slow. Other than it , it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security setting on OS annoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop is good, but not outstanding. The fact that it had a version of operating system that limited my ability to download software was not evident. The box needs to state that is bigger lettering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my sister. No issues thus far. Hasn't explored all the features yet, but the ones she uses works well. She got it for work/study. She found it much easier than the chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, great computer, greeat pricing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Help my girlfirend learn english

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very COst effective for my girlfriend to learn english play quality relly well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NOT A 5 BUT STILL ENJOYING IT.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE COMPUTER BUT I HAVE TO PUSH POWER BUTTON SEVERAL TIMES BEFORE IT STARTS. OTHER THAN THAT I AM ENJOYING WINDOWS 11 . I I ALSO LIKE THE SIZE AND WIEGHT . THE COLOR IS BLUE BUT NOT A VERY PRETTY OR BRIGHT BLUE.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yup

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price and what I use it for. Does what is described and I appreciate that

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Christmas Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally, wouldn't recommend this computer. I purchased it for a gift and was informed that it was super slow. And it's brand new! I bought it originally for the color because that's what my family member requested who only intended to use if for things life email and searching the web, but even that seems to be too much for this computer. I am a fan of HP and will now have to look at some other options because this is just not it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop I can do everything I need on it it’s great

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is somewhat slow (sometimes very slow); internal storage memory ("hard drive") is fairly small, which was not clearly in the online product information before ordering.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable laptop, easy access, little so you can put away easily

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Returned and get Refunds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was slow and return procedure was super slow, but I am happy that finally I got full refunds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed a new laptop and this was a good one on sale and its been great so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, very slow. I guess you get what you pay for. I had to bring it in to the get Trend downloaded I could never get it to download and I had to pay for it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in perfect condition the shipping was fast and above everything everything is tunning smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for what was needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a 9yo to play his games. Works as intended and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's light and convenient to carry everywhere! Easy to use for work on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product!! Without a doubt, I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service and value purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value-purchase and perfect for a work computer. Customer service was great, too!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for every day basic needs and ease of use for children is outstanding

    I would recommend this to a friend