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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 7,190 reviews
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Spend more to get better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, get a lot of "page not responding" messages. I have to go and manually sync the time every time I log on. Nice looking, not enough ports. Was also hard to connect to any printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for what I bought it for - basic web research and word processing. Also runs my old nostalgic DOS games, so that's a plus!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Works great after all this time. Very reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a bit more to handle spreadsheets, but will hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it to be a very good and lasting brand and I have no issues with the purchase. I will continue to make my purchases from Best Buy they are quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love my laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop! Did not know at the time of purchase it also had the optional feature to use the touch screen as well! Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is good. Have not had any issues with this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop since 2022, its now 2024, I haven't had any problem. It's basic and small, exactly what I wanted. It gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable hp that I need to meet my school work. The price is right for new innovation. I purchased two for my brothers and I love the easy navigation

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Computer is slow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got 4 GB of ram mixed up with memory, it does not run very well at all. It's what you get for the price but a bit less.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, durable. Would definitely recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Janae Willis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC is incredible, I enjoy how fast it is, how it saves my data, the size. It fits everywhere, easy to charge, connects to Wi-Fi quickly. Very awesome product. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a basic computer to run spread sheets and do our farm inventory on. This works perfect for that. It will play youtube videos and allow be to do research as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Middle of the road

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay laptop for the price. Had some issues with Windows and certain forms being cut off at the bottom so you couldn't click on things. Nice build but sort of flimsy. Excellent starter laptop for college or high School

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Back to school husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my sons and husband it was a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality for the price. I bought this to use for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for my parents as they do not need much other than checking mail and doing some bulls and whatnot. Definitely a good sale price and worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School work approved love it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery life and great for school worked efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school work. There is no lag when operating Microsoft Office with multiple tabs open. I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, reasonably fast, lightweight and good price

    I would recommend this to a friend