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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 7,190 reviews
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. This product is easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You Get What You Pay For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is extremely slow. At under $200 I wasn’t expecting anything amazing but this computer isn’t even worth the price. Spend $200 more and get a computer that doesn’t take 5 minutes to start up after starting the computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mi laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genial mi laptop, es increíble, maravillosa, gran calidad en imagen y resolución. Es una maravilla!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer for anyone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for an on the go lifestyles. Easy to use and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer! Quick and easy to set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy my go to store

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Laptop Computer Best Buy is my go to Store. For all my electronic needs. Excellent customer service. Very knowledgeable employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price! I got it to play runescape on and it works amazing. I run the game and music at the same time and there's no lag at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    very slow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this product at all, i needed this for school and this computer worked very slow, i needed the camera to work well but it kept lagging.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. My lifeline to college projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple yet perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sister need something simple to pair with her Crikut machine. I grabbed this one for her. It has not let us down. Goes above and beyond the call of duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hp computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! We bought one and loved it and my husband wanted one for work, so we bought him one also! Great for work, home, and students!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sent a USED computer, it wouldnt sign onto wifi so on step 3 of set up it never got any further. Sent computer back the day i got it and STILL havent received a full refund. Never buying thru any other place online like this again. I thought i was buying from best buy not some person. Very unhappy this was supposed to be a Christmas gift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and reliable. Great for college. They didn’t try to sell me something that wouldn’t work for what I needed. Didn’t try to over sell me either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a teenager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my 16 year old niece and she loves it. It runs pretty fast and was easy to set up. For the price, you can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS AS EXPECTED! I needed a basic computer and this one works just fine. No problems or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does just what it was purchased for. No complaints. Runs fast and keeps my work flowing as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School/entertainment must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for schoolwork and it definitely gets the job done as well as being perfect for streaming my movies and shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for classroom smart board

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop. Purchased this for a classroom to use with a smartboard. Ended up upgrading the ram to 8gb.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I love the color but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color but have not been able to use it much as it has to continuously be powered down. It also makes a very strange "plastic" noise each time a button/key is pressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended must buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use. Good price, I love the color and the size. If you are planning to enroll to college you must buy it!

    I would recommend this to a friend