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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 7,190 reviews
  • Rated 5 out of 5 stars

    perfect for myself or kids

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just like any other computer don't need to buy 500 when this is great for me or my kids

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and for the most part I don’t use it not because I don’t like it just don’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need help.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, but after having it for a few months, it completely stopped charging and won’t turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop but i need more space on it. But is a little small but it's easy to use just like any other laptop

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do NOT Buy!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this computer a Zero I would. I has the worst experience with this computer. I turned it on, set it up, and the next day it began clitching with no avail to turn back on. Returned it the next day. But I alo bought nother one and that one kept reading website not available, wait or exit. Not a good computer. The processor is extremely slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with my decision to purchase this laptop; it's compact, lightweight, and fits the purpose I had in mind perfectly. Additionally, the color is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Works perfectly for my needs, good amount of storage space and a pretty good quality of screen resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product friendly service. Easy pick up. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop top notch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the blue on this laptop. I enjoy How light the laptop is ans how fast it charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer will do it all! I am mainly using for book keeping/ record keeping for our farm. Very easy to use, super fast, good picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking for a laptop that wasnt too expensive, and i found this one, great laptop for the price, fast, exactly what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ho laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop it is exactly what I need for school it’s fast has great battery life and just the right size laptop I need

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I dont know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for me to watch movie and do some documentary work on it. The only problem is it glitches alot and all of a sudden it just stops playing my video. So all i have to do is restart it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying the laptop. It has walked me through the setup and made it all so easy. I highly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop and perfectly sufficient for school, watching movies/shows, and work, as well. You may want to ci sider a different ootion for anything that is a little more high-yield like games are big programs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good place to purchase a laptop . You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low priced hp laptop , it’s easy to set up and use. It is all we need, the tech at Best Buy was very helpful, he gave us his full attention. We’re happy !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this chromebook had a separate number pad, it would be perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the speed is good light weight and easy to take around and stays charged up

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and affordable laptop , light weight‘ .

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Computer didn't work right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer was brand new but when logged into it was being slow. had thought it was a problem with the internet but after a couple days realized it was the computer. the whole computer kept freezing after trying to open any app on it. And took up to 10min to open and even then nothing loaded.

    No, I would not recommend this to a friend