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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 7,190 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Very little power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks nice but it’s pretty much useless. I was trying to get my Remote Desktop set up to work from home (for a mid size law firm) & the IT professional could not even remote in to this laptop to install VPN because there’s not enough power to even allow that. I was told it’s basically just for web browsing . I purchased because there were so many good reviews but turns out , it will not work for me at all. I’d recommend checking with IT first to make sure a laptop will be acceptable to work from home . Also, I’m not a computer guru by any means.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Cute exterior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded so slow, Returned the next day. it was very light and visually pleasing. Couldn’t even download chrome.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slow, but good value for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I paid for no complaints there. Laptop is definitely NOT designed for heavy applications use or gaming at all. But for simple browsing, homework, work-related programs this was a good buy for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Laptop returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was so slow I almost fell asleep wanting for an app to load. I took it back and the salesperson was very understanding and took it back was no question asked.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I am satisfied with this laptop

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Speed issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my kid for school but it was always lagging and slow. I had to retun it. Not sure wht could it be used for but its super slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not on computer all the time just check my email store picture and check my stocks. Works great for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for younger kids that need one for school Good quality at a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my husband and he absolutely loves it! Very easy set up and easy to maneuver. The color is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is just like it’s displayed on here .. I can do everything on there & it’s has a great set up when you first use it .. im loving it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my so, I do like the product, although you can not download many things due to the safe mode!!!! Kinda defeated the purpose I got it for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer and excellent price. would strongly recommend to anyone looking for a intro level computer.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Not a fan of this laptop, very slow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop for one day and returned it. While it looks nice, and I love the white color, it was relatively slow when navigating through webpages.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Barely functional but inexpensive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my high school age son who had broken 2 nicer laptops so I didn't want to spend much, this barely gets him by at school but you get what you pay for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer that didn't have chrome so I could use it with my cricut this one fit the bill, so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Just enough, nothing more needed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a simple student who needs a basic computer for school, online videos and zoom and not much more. Good price for the peice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to obtaining my Bachelor's Degree. Just wish it was a touchscreen, I keep touching my screen thinking it is lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop has good quality and user friendly. Able to use for online study and research

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop cab connect anywhere and everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight. Very affordable laptop for day to day use.

    I would recommend this to a friend