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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 7,190 reviews
  • Rated 1 out of 5 stars

    Too slow for anything

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and would almost always crash after an hour of use. Even basic task just couldn't be done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for beginners fast and I have it now almost 2 months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty slow at times, but that is to be expected. Overall it's worth the very low price, considering it has Windows and is a full-blown laptop, not a Chromebook. I would recommend it as a first PC for a young kid who needs to learn how to use Windows.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Ph

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes times to get online Microsoft is very slow im tring to download Google Chrome the system isn't allow me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality it was a gift for my sister and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one in the store are always do helpful and they have a great personality and always do respectful

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Two year laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With technology being outdated the day you buy it, this is a perfect price point for a new laptop for various business items every two years, the wife likes it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    In Price Range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niece purchase this for college. Laptop was in her price range. Set up was fast and easy. Screen size is great. Recently set up laptop not much to share until more use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sisters Birthday Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed just a basic computer for a birthday present for my 73-year-old sister. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use once it was set up properly with the help from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it only for school work. Has microsoft office and responsive to tasks. Basic use and basic tasks work great on this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop for this granny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this laptop in a hurry and you did great helping me pick one out. does everything I needed it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    nick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to work good at first. May have to bring into the Geeks to have it checked out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for more. Great $ and fast enough to satisfy my home surfing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs windows efficiently and meets my needs. Starts quickly and the touch screen adds to the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Perfect amount of space for what I needed and so easy to use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review of HP 14" laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works fairly well. Sometimes, it cuts off my emails. Or adds blue highlights, and then deletes. But, I get Office 365 for free. It boots up fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great labtop love hp my new favorite they set up the programming everything bout it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Highly recommend buying one . fair price good packaging snd presentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great produt.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I enjoy the bestbuy credit card, as it brings flexibility when it comes to shopping.

    I would recommend this to a friend