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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 7,190 reviews
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Looks great. Works slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Processor is slow. Minimalistic laptop. I tried to use it for school and everything was taking forever to load.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color the features and the quality you definitely get more for the bang for the bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. I’m very pleased with this buy. Great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc my wife have been using it for her work and school and it’s affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its s simple laptop to use for school. Has helped a lot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with two of three

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these for my niece's and nephew. Two were faulty and the other one my oldest niece says it is working great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great starter laptop. I'm not a gamer, but just for movies and daily social media

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very light weight and is fast. I love it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic price for reliable brand. Only use for email and maybe photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it a couoke monthsniw & still works like new very dependable thanks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic laptop for data and low memory tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good for data transfer. It takes a while to load streaming videos, but it plays them well once started. Good for typing and low memory tasks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best litter conouetr and really fast i love everytime i run it

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially open up a new laptop device was the only exciting process after that was a disappointment. This computer runs slower than a snail after a complete setup. I do not recommend for someone who plans to utilize it for business purposes or any other purpose for that matter

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff! No problems or complaints. Excellent start up and shut down. No crashing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jojo's new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop easy to use and great price, even though it was open box it's like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relearning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's first laptop I've had in years. Good to restart learning the laptop rules. Lol

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer stopped working. The screen went black and would not turn back on. Didn’t have for 30days.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy memory upgrade when you purchase. Great for Microsoft Office only. Not for students nor professionals.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad service product and Montclair,CA sotre

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard does not presents any characters. It's a black whole keyboard, you can not find the letter or number key you need to type. The screen broke after a few time short time use. The Montclair, CA 91763 Bestbuy employees all refused to solve the issue and give a resolution rout to go to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present for my daughter she absolutely loves her laptop

    I would recommend this to a friend