Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 7116 reviews
(7,116 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and impressive battery life, often praising its lightweight design and convenient size. However, a significant number of users have raised concerns about the processor speed, finding it insufficient for basic tasks. Other common drawbacks include limitations with screen quality and storage capacity.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Computer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, took me forever to do anything I wanted
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Nope
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for a college student. No enough space, flimsy
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 3 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My hp laptop is wonderful. It was self explanatory for setup, and it's easy to use.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Slowest HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow. With downloading even on high speed internet.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible purchase. Was so very slow.....returned..
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Back to dial up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this laptop has very good features, it was so slow to open pages I actually thought I heard the dial-up sound ringing in my ears. Even after turning off everything that was pulling the wifi signal it didn't get any better. No ethernet connection so that was all I could do. I guess that's what you get for $200.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Will never recommend no one to buy this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It the worst labtop i even buy can get mot to download on it
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.processer too slow to do computer assignments for my class work and personal work
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to complement the staff at this bestbuy location extremely helpful and informative about the product they’re selling highly recommend this location definitely would like to give Jim over at geek squad a 5 stars he rocks
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad don't waste your money. The laptop very slow
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Died under 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really loved this computer but it gave out on me in under a year of having it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money very very very slow processor pages take months to load
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 4 out of 5 stars
Christmas gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Christmas present at a great price. Super fast service when picking up as well.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 4 out of 5 stars
Rexing B1 night vision binocular.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Binoculars have grainy vision day and night. I have only played or tinkered with them and not spent much time with them.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Worthless laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had the time to use it since I bought it cause of work. But it wasn’t working for what I needed and is super slow. I haven’t downloaded anything on it and it was a worthless buy and now I can’t exchange it cause it’s been about a month
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Charging issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items will not charge up out of a open box purchase.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 4 out of 5 stars
New laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my purchase. the wait for curbside pick-up turned into me having to go in the store due to limited staff.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 1 out of 5 stars
Lemon
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen went black and does not work after using for 6 months
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Good value product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value product The Windows Safe option was not clear but BB staff told me how to opt out of it
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Broke after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for school work and right before the semester started the laptop broke, took it in for repair and told me is was a broken part that was not worth fixing, my recommendation is to not buy any product from HP, they charge for almost anything including customer support
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend