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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

81%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and impressive battery life, often praising its lightweight design and convenient size. However, a significant number of users have raised concerns about the processor speed, finding it insufficient for basic tasks. Other common drawbacks include limitations with screen quality and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 7,191 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Bare minimum compatible

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this computer there wasn't much on the website describing what it was. I was able to get it and test it for a couple days. I will say that it took almost 2 weeks of constant fiddling with it for it to complete all the updates, get signed into all of the accounts that were important, and get it up and running. I originally got this computer for my son, unfortunately he isn't able to use it because it is not a touch screen, And for some of his school projects, it's much easier with a touch screen. I honestly didn't know they made laptops that are not touch screen...but I found it!! When he does use it, He's having a lot of issues using it. I honestly would return it if I could. It's pretty slow, and every update takes multiple hours. Other than that, it's a really beautiful white color, it does everything you need and HP to do. And it's the perfect size to work with or travel with. If you are looking for a cheap computer that will do the bare minimum, this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom and she loves it. She likes how easy it is to use and that she can take it anywhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    pm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer was glitching from the start .not a good computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dell Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much of a laptop, however maybe some day it will work and i can access the Internet and actually use it in a useful manner

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OVER HEATS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS COMP, IT IS NOT WHAT IT ADVERTISES AND NO EMPATHY FROM THE BEST BUY STAFF AND MANAGER IN THE PLANTATION STORE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB Memory - 64G

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PIECE OF CRAP! Nothing more to say!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best brand of laptops!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptops are so easy to use! Easy to carry, store and for someone who just uses it for email, photos and etc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Monitor does not peoject images

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a tech geek or texh savvy. But when a product doesn't work after a year or goes bad when hardly using the product, this is a major issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what we needed…. General correspondence, surfing the web, email. Great weight for portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was super affordable and included everything I was looking for plus I absolutely love the color!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete trash. Couldn’t even get set up. Way to slow would crash immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a freshman in college and it’s perfect! All software that I needed was able to be downloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. The color is really pretty. In very good shape for a display model purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute waste of money! It literally never works I should have returned it but I procrastinated! Literal trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response time is very slow when u try to open google or anything in general

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Perfect for my college classes! Has everything I needed and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight for travel which is what we wanted it for. Also it's an upgrade in software but easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Crashed within a month. Garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much hassle for me but it seem to be a wonderful gift for my grand daughter.Freeze up too much for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP laptop Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to contact customer service over 5times my CV computer is a failure I need help!

    No, I would not recommend this to a friend