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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 7,178 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i needed was something for school working great for that

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    Froze on second use and had to exchange.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews were great so I purchased this. Had it for 2 weeks. Used it once to set up and second time I used it for school work. The second use I had the web open with 3 tabs and Microsoft word and it glitched several times and froze. Turned it off for the night and next day tried it and it would freeze trying to open the web and word. Went in to exchange for it and waiting for it to arrive. The geek squad had to help reset the old one because it was frozen and said that I was doing to much at one time for this laptop(a web browser and word i don’t think is much) and that even if i do what it can handle that with these ones that in 5 months it’ll likely give out and I’d have to buy a new one. I hoping with the new one that comes in I can make use of it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I knew what I was getting when I bought it so I tempered my expectations. Just really needed a machine to browse with, use for email and run simple apps on. It does the trick well. Noticed the processor is a bit slower when compared to my other machines but happily surprised with it overall. I assume it could do more if I asked it to. Feels a bit plasticky but a good by for the price IMO. Giving it 4 stars (not 5) only because it’s really a basic, introductory type of laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Cute computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a pretty good computer for the price. I’m not keen about the mat finish I like shiny it’s also got last memory but the price is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14" Laptop - 64GB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the HP value. Scheduled delivery was on time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    HP Convert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HP Stream (smaller screen) for myself last year and I love it. So, this year I purchased this particular HP with a larger screen as a Mother’s Day gift to my mom. I believe that from here on out I will only be buying HPs. I used to buy those $89 or $99 dollar laptops for Christmas and was never fully pleased with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice basic machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sweet tool for the simpler daily tasks. This allows for my work computer to stay at work where it belongs.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Value Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for the money. Doesn't run fast, but for just using internet I can't complain!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    student

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PC for my son to use for his homework and it has given him an excellent unique experience.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My Portable astrology laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a laptop for our telescope. Did some research, and saw this computer that had everything we need, to run out photo stacking ect. Killer price point. Nice size, and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will meet your basic needs and includes Microsoft Office Suite for free, for 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Reasonable price! Best Buy has the best protection plans and the have never had an issue with returns.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I Love Best Buy Deals

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. Just like new and I received it very quickly. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    very good out of s made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    take it out of "S" mode then you will have a good working laptop!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it got me through the semester, but can’t download what i need it to download

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this item. Looked around multiple places and this was overall the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Granddaughter’s Dream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for our 7 year old Granddaughter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    on it now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its basic but the price was good for what i need it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop came very quick by the way. Very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came fast, and in perfect condition. Its exactly what I need for my online classes. Sleek design. Wonderful product. Highly recommend! Super happy with this purchase!

    I would recommend this to a friend