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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 7,178 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    WOULD DEFINITELY RECOMMEND!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't figured out all the features yet, but i absolutely love this laptop. Great battery life. Great for school work. Great for fast charging cell phones. Great Bluetooth system. Great picture. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Sweet little computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these little HP computers. My last one lasted over 4 years and I used it constantly. I know it doesn't have that much memory right away but all you have to do is get an expandable memory card and you're set to go. Don't expect to you know do anything that includes a high processing rate so it's probably not ideal for extreme gamers but for general use it works wonders. You can't beat it for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 3 out of 5 stars

    Good computer for a kid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower computer. Not good for running multiple apps

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    SNOW WHITLAP TOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the lap top. Its not the top of the line item people might be looking for, but Im using it for minimum usage and do not need a faster speed and extra features computer. Im veryvhappy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m going to BestBuy every time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly satisfied with the entire process of me buying this laptop! Ordering online everything was clear and easy to understand. And once I went inside the store to pick it up, staff were friendly and beyond helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son in college. Easy to use ! Easy to download word, excel, powerpoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic computer, worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this laptop to do some tuning and data logging for my car. A very low spec requirement. It performed great for what I need it to do. This isn't a powerful laptop by any means but it's fine for basic tasks where you're only doing 1 thing at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Indigo Blue Maybe Just Right For You..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP Indigo Blue laptop. It is perfectly conveniently lite, and easy on the fingertips. The screen has the perfect shape and size along with high-definition illustrations. The price aligned with my budget. I wouldn't trade her for the world... Thank you Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The viewing angle leaves a lot to be desired. I am guessing the store display was *just right* so I missed that when I was initially considering all the available options. It boots quickly, though I hate all the bloatware they keep putting on these things. I loathe Edge and installed Chrome and it is FOREVER defaulting back to Edge. There is also an issue with documents being saved as Edge web pages. I can tell it to save as a PDF and it still does it. Every time I open the document, it opens a ridiculous page on Edge. It's really annoying, but also a potential security risk. When I select a local save, I expect that. I do not want a webpage being launched when I pull up people's private information. I have searched for fixes and tried them all but my specific laptop goes right back to that every few days. If it's a glitch, it's a highly problematic one. If it's by design, it's even more terrible. Stop trying to force One Drive and Edge! Aside from that, it does what I need, which is basic office stuff for a small business. For the price, it's good. I wish I could just skip the headache of Edge and One Drive every time I need to save/open something, and see the screen better from more than one angle. It also is very fragile. It managed to pop the screen out, in my bag, without impact. I popped it back in, but that's pretty shoddy craftsmanship.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For price it is just fine,could use a little more memory

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for the type of job I'm using it for

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s not the greatest especially when it you have to return it because it won’t boot up

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP hums along

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14 laptop has been working flawlessly since we bought it a month ago. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good bday gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my little brother, runs well very well for small games :)

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Enough to get the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay for small business tasks and course work. Speed is okay little lag and connection to Internet .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for a very specific task and it worked great. Well worth the money and glad it was available. If you need something in a pinch to check email and get online this is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine for the price. It does lag a bit and takes a whto load. At times the screen will freeze.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect For School

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop quickly for college and this was the perfect laptop fit for me. The price was cheap too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Submitting Response For sweepstakes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aw man wirks great I hope to download a couple of good programs , hopefully I can learn how to add memory as instructed on the packet through the SdD card and all the other great components that compliment the user. I believe it is a 5 Star Review from Me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HR laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works fine - just don't like the pop-ups 0n the side.

    I would recommend this to a friend