Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 7,178 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is sturdy, works very well. We havent had a single issue yet. We do use this for a company laptop so its in constant use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Easy. Light. Needs to come in more colors. Needs more information and instruction on how to set up, and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Little big lap top

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a big laptop would. Great fort travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was beautiful and customer service was excellent with quick response.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a year now nd it works great ,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    La flaka

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a pleasure buying from best buy i can get it on the store or shipped without a problem i alway tel my family about bust buy Eather is a gift or for my self

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    nothing but problems

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible laptop. within first month i had to have it sent out to have the screen repaired because it went black and would flash white randomly. I have had nothing but problems with this laptop. when I asked to get a refund so i could purchase a new laptop, they told me I was a week over the return policy, and when the manager was asked if they could override it and return my money, they said no that they couldn't do anything about it. I have had problem after problem with this laptop I can't open apps I installed even after uninstalling and reinstalling, it freezes, glitches, and crashes unexpectedly. wish I could go back and not ever buy this laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Needs more memory

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but could use more memory. super cute

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school and it’s honestly an amazing laptop perfect for school I hate the color but blue is all they had other than that 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use Lots of features I love it I recommend this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great kids laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great for kids to use for schoolwork.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Laptop is a great value for the price works Fine display is fine.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Entry Level

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will do the job for the most minimal tasks, home computer. Not for work at all, the processor is too slow. This is a good lap top for what you pay for and for the minimal essential, pay bills, inbox check in etcc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my daughter who was just out of basic training for the U.S. Army This was compatible with her cap card and has made great use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Bought for school and have had no issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retired boy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quantity and price are very good! It was very convenient to order and the fast delivery made me very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased as a graduation/going to college gift. It is exactly what was needed and fits perfectly in her school bag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Granddaughter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love hp so I purchase one for my granddaughter who's leaving for college soon. I just a good product and their customer servie is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best hp laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best computer i've ever had it worked for me when i first started school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my husband! He loves the computer. He is a fan of the color and all the functionalities. Great little computer for an awesome price!

    I would recommend this to a friend