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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 7,178 reviews
  • Rated 5 out of 5 stars

    Quality Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality on a budget. It's my favorite laptop to use for work. Good ergonomics and overall intuitive design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice Little Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate for most daily tasks with no issues. I would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great i only wish it had more space… very little space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions is about all I can say about it. It takes a long time to power on and gets too hot when in use. When that happens, the screen suddenly goes black and I have to wait for it to come back on, hoping and praying I didn’t lose my work in the process. The keys on the keyboard need to be pressed hard to type. Overall, I got what I paid for. A cheap computer to get by until I decide to sell a kidney to purchase a better one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Extremely Disappointing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a big fan and supporter of HP products over the years, but unfortunately, this is one purchase I greatly regret. I bought this as a computer for my parents to do the occasional basic web browsing and printing from time to time, but sadly, this computer doesn't even have adequate power for that. I know it is a very inexpensive computer with very basic specs, but even opening up Microsoft Edge can take upwards of 10 minutes some days. How about installing Norton Internet Security? That whole process took me an hour to download and install that. Perhaps we got a lemon? I really don't know, but what I do know is this computer has been an absolute nightmare for my parents to use and they dread every time they have to turn it on and attempt to go on the internet. My E-Machines computer from 20 years ago with 256mb of ram and dial up internet honestly performed better. I really wish I could return this item or exchange it for something better. I would urge anyone considering this computer to do themselves a favor and explore other options.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Starter Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for a starter laptop for my teenage daughter for school!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good lappy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Client loves it! The screen is nice and large and the processing speed is great! 5 stars!

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Great, but short term

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set. Memberships. Filled the memory too quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and was not set up for a printer even though it was the same brand. Had to get Microsoft assistance and it took them about 30 minutes before it started working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as i gift for my son's Christmas present and he love's it. He uses the computer everyday since i bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked perfectly for its intended purpose. This is the second one we bought for this application.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It has worked out great for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My current laptop went out and I needed a replacement quickly without spending a lot of money. So far this has been convenient and worked perfect for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. I brought it for my 8 year old daughter. The only disadvantage is that some apps were not compatible for download. I wanted her to be able to download Messenger for kids so that she could video chat with her father and I but it said the system wasn’t compatible. Other than that it’s okay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item was referral by a friend said this was on sale at Best buy. Luckily I got one. The product was well worth with the money that I spend on it. Great Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook was easy to set up. It's stylish, perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is just what I needed to replace my more than 15 year old computer. It was easy to shop for online and even easier to pick up from the store

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, screen size and colors are great. Programs included are all i need for work...easy breezy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with my new laptop it’s working fine

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Cute for everyday, Not for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute little laptop if you just need to do everyday tasks. However, I bought this for my daughter who wanted to play an online game. She complained that it was too lagging for her, so it's going back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently transitioned to a job that allows me to WFH as needed and this laptop is perfect and the price is reasonable! 10 out of 10.

    I would recommend this to a friend