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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, highlighting its portability, light weight, and great battery life. They also appreciate its convenient size, appealing color, attractive design, and reasonable price. However, a significant number of customers express concerns about the processor speed, noting that it can be slow. Other drawbacks mentioned include poor screen quality, limited storage, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 7,187 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for basic needs. I would recommend this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Good display and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop battery life is good, gets all my work done quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, entry level machine, fine for Pre-K-2nd grade needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love electronic device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality products and service from Best Buy. My daughter loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but having difficulties.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having difficulty adding software. The administrator settings from the factory need to be changed.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Would not recommend for school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and design are nice. I needed something for school, and this was affordable, so I gave it a go. This laptop was very slow and two days after I purchased it, the system completely erased my profile and all settings, downloads, etc. I returned it for a MacBook.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is prefect for school! Great size! Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop..bought it for wife and she lobes it...

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    small & blue

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its cute, but it runs very slow. so i brouhgt it and its just sitting in a to go bag

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little computer . It will work for basic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for online school which is just what I needed it for !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty, light, small, hot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this specifically for Zoom. It works great except for the fact that it was just too small. Everyone on the call was so, so tiny - and the bottom got really, really hot. I ended up bringing it back for a bigger screen. If you want light and pretty and don't mind the small it'll be great for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Never had an issue. Setup was easym

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price and it does what I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer for basic internet access

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is a decent value for its components, good if you get on sale. Great for folks who are not running many things at the same time and just need access to the internet. The size is in a good range also at 14 inches. Highly recommended for basic functions at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for class or movies, arrived fast and good quality too

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Basically, Cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color. It is very basic in its functions still it works well for it’s price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! I bought this computer for my daughter to do online school and she loved it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a nice little laptop, simple, small, ok picture, its ok for occasional use, I might not recommend for everyday use.

    I would recommend this to a friend