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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, highlighting its portability, light weight, and great battery life. They also appreciate its convenient size, appealing color, attractive design, and reasonable price. However, a significant number of customers express concerns about the processor speed, noting that it can be slow. Other drawbacks mentioned include poor screen quality, limited storage, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 7,187 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working better then the last HP Chromebook we had. That one kept locking up this new one has only locked up once.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    none

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfy basic needs. clean looking easy to use. very good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer performs okay for how cheap it is but does not have much storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i like it im still getting use to it so i will see how it go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    anotherhp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves the purpose. I think having a backup is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect graduation gift for my son who needs a basic laptop for his trade school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Perfect for searching the web and using Office.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son. He absolutely loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    NOT A GOOD BUDGET MODEL....!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I RETURNED MINE AFTER A FEW DAYS TRYOUT....!!! VERY CHEAPLY MADE, THE SCREEN IS BAD, VERY DIRECTIONAL TO GET THE BEST VIEW, PLUS TOO REFLECTIVE....!!! I KNOW ITS A BUDGET LAPTOP BUT HP CAN DO A BETTER JOB. I ENEDED UP GETTING THE NEW LENOVO SLIM CHROMEBOOK ON SALE, A NIGHT AND DAY DIFFERENCE FROM THE HP.....!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Good for personal use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a little slow but fully functional. Not lots of work. Would even work for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop for the money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, I really loved it until the point that I sat on the screen and shattered it.... FYI 600 for a new screen.... Yikes!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is excellent and it was easy to use right away.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Slow cheap laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC laptop for my middle school child to use for school work, but the moment we bought it, it was running super slow with 4 GB RAM. We didn’t install any other software and then we took it to Geek Squad. They said this is a poorly run laptop and shouldn’t be purchased. I am upset that the money got wasted on something so useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine and is up and running. Shows in great quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this computer strictly for work and works perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I haven't used it much actually only a few times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blue computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is to sensitive to the touch! Screen working on disappeared while typing,

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Poor very loading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really used till now but its a pain because very loading it keep logging me out when I type something very loading, I don’t recommend this, cant even download some kind of app i want.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for my laptop was reasonable and I got it a good time

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow computer!! Not good enough for what I need for

    No, I would not recommend this to a friend