Customer Ratings & Reviews
- Model:
- 14-dq0034dx
- SKU:
- 6478312
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, highlighting its portability, light weight, and great battery life. They also appreciate its convenient size, appealing color, attractive design, and reasonable price. However, a significant number of customers express concerns about the processor speed, noting that it can be slow. Other drawbacks mentioned include poor screen quality, limited storage, and insufficient RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love it .Just what i needed. So easy to use and fast.
I would recommend this to a friend - Cons mentioned:Processor speed
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a bit slow with processing and accessing pages via msn
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Very cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheap laptop, I recommend it for the price only.
I would recommend this to a friend Good laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just like this laptop nice size just right for me
I would recommend this to a friend- Cons mentioned:Processor speed
New laptop out of box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop is extremely slow my internet speed is fast and I don’t have a lot of devices hooked to it so that’s not the problem I’ve had my internet provider come out laptop is still going extremely slow it’s updated to windows 11
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pc is very slow i would not recomend it to no one !!!!!!!!
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Good Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. Fills needs. Fast and good storage.
I would recommend this to a friend - Pros mentioned:Battery life
White computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop works very good battery very long lasting
I would recommend this to a friend - Pros mentioned:Portability
Best computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it . Perfect for what i need it. Really easy to use.
I would recommend this to a friend Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ken was amazing in helping up decide on this laptop for my mother .
I would recommend this to a friend- Pros mentioned:Overall performance
Cheaper and good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheaper and good option to start or for a second computer
I would recommend this to a friend - Cons mentioned:Processor speed, Screen quality
Poor performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop I've ever had and I've bought several cheap laptops. It's slow, the keys stick, sometimes it will freeze. When you scroll up and down, it just skips through pages like a Word document. I would not recommend this computer to anyone.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kelly,
I'm sorry to hear that the laptop has been a disappointment. What you described is not the kind of service we intend to offer our customers, and I can certainly understand how upsetting this must be.
Regarding freezing concerns, I would like to suggest visiting this site for troubleshooting assistance: https://support.hp.com/us-en/help/computer/lockup-freeze-issues
If there's any way we can further assist you, we offer a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
- Cons mentioned:Processor speed
Nice laptop but runs too slow...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice looking laptop but runs too slow. Returning.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Nice price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is good for the price. It slow to open windows pages.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s a great buy and I’m very happy with my purchse
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Should be perfect for intending use
I would recommend this to a friend Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great laptop for the price. Miss having number pad on right side of keyboard though.
I would recommend this to a friend- Pros mentioned:Portability
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item needed for work..right size not to big for bag
I would recommend this to a friend - Pros mentioned:Overall performance
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice little laptop. Does everything I need it to do.
I would recommend this to a friend Best Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my mom because her old one was basically on life support and couldn't be turned on without being plugged into the charger. She loves this computer, especially that I got it in her favorite color.
I would recommend this to a friend