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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, highlighting its portability, light weight, and great battery life. They also appreciate its convenient size, appealing color, attractive design, and reasonable price. However, a significant number of customers express concerns about the processor speed, noting that it can be slow. Other drawbacks mentioned include poor screen quality, limited storage, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 7,187 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t do anything on this computer! It’s so slow! It lags horribly. The ratings and reviews were good on it so I got it. Thought it’d be decent to do things online. It takes forever to load the browser. Doing anything on this computer takes so much time. Not worth the headache. It s shame I’m past the return window or I would take it back. Not even a month with it. It’s just sitting there cause I can’t do anything on it.

    No, I would not recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi, there. Thank you for taking the time to write this review. We are sorry to hear the laptop with Intel® Celeron® Processor N4120 takes so much time to do things on it, this is not the experience we wanted you to have.

      Our Intel® Celeron® is based on the Core architecture and has a Burst Frequency of 2.60 GHz these processors are usually with a lower price and reduced power consumption, which compensates for the performance disparity.

      We highly recommend you check the most updated processors we currently have on our website [ https://www.intel.com/content/www/us/en/homepage.html ]

      And if you have any additional questions or inquiries about fixing your laptop, please contact the HP customer service department here [ https://support.hp.com/us-en/contact ]

      Thank you for choosing Intel! Mariana_Intel

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, its light and fast. Its perfect for school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A thrifty way to have a laptop that does what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my needs. I have no complaints so far

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow processor, but works for my elementary kids school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would recomend to friends or family ...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grandson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it, it's a great bday gift for him

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for Interns, Volunteers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More of a workhorse than a tablet, light as a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Laptop of the Year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop!!! It works good and it is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Multi Tasker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work from home mom and Student it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product . It gets the job done .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose QC Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, thumping bass, good battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Don't like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow computer. Screen no too clear and is not bright.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Poor Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very disappointed with this laptop. I understand that some of it was the specs not being strong enough to support doing much. I wanted to use it for just basic word documents and simple websearches. At this point I am thinking about returning it and purchasing something different that will have some speed. This laptop is deathly slow. Super bummer because I thought I was getting a good deal.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic lap top. Download only from Microsoft, not comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    goodtogo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now working good, worth it as far is my child is satisfied with the quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a laptop. It works for what I need it to do..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Perfect for my daughter's needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for little.money. noigjt as a backup/crafting (cricut) computer for the kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but can fall short at moments if task is strenuous

    I would recommend this to a friend