Customer Ratings & Reviews

This laptop performance matchs with the price. It working just fine.

Serviceable for basic functions. Not recommended for any large things.

Excellent product. Excellent service. Love BESTBUY

Great laptop but the processing speed could be faster.

Product is good, but definitely runs slower than I would like.

Love it!! Bought it a year and still works great!! I will admit I’ve dropped it a few times and it still works great!

Good computer for what it is perfect for our niece and her school needs.

Excellent Nice efficient and well working machine.

When coming in the store I got help as soon as possible which was a great for my first time buying in Best Buy.My review over this computer is sufficiently great, it works good. Overall the internet is a bit slow but works great!

Excellent product. Laptop works fast for work while multi tasking

We are pleased to inform you that the delivery of your laptop was punctual and the product fully met my expectations, as described. I extend my sincere gratitude to Best Buy for their impeccable service.

Needed a very basic computer to run windows on. It is very basic and slow, but it works.

Great for the price. Fast on the internet. For internet use 11S mode is not a problem. I recommend for internet use for email. May be restrictive for other uses with limited storage and ram

Very slow processor. Spend more for a better experience

I bought this laptop so I could work from home with my company after I moved to another state. its worthless does not let you download any program that isn't already installed. a true waste of money.

Unfortunately, too slow even for regular browsing/emailing/writing. I wish it had not come with windows 11 maybe that's the culprit. These budget laptops can't catch up with latest software. Its unfortunate you can't get a budget laptop these days just for basic needs.

The laptop is great for general use as in checking emails surfing the web etc.

I was looking for an entry level pc for my daughter and I let her select a laptop. She selected this one because it's size was similar to her chromebook and she didn't want a touch screen. Unfortunately, this laptop has a celeron processor that does work properly when it heats up. It will freeze up the task bar, disable the functionality of some of the buttons. Worst thing, it may not allow you to sign into your account. We have best buy's total care, we took it to their Geek Squad twice, the issues persisted, and their final word was it's a low-grade computer and processor, so you should expect these kinds of problems.

It was good speed but i couldn’t download any files online that i need for college

Good for minor tasks. This is not made to replace a traditional laptop.